What are the responsibilities and job description for the Wingstop Restaurant Supervisor II position at San Antonio Wings LLC?
About the Role:
As a Wingstop Restaurant Supervisor II, you will play a crucial role in ensuring the smooth operation of our restaurant locations across Parker, Lawrence, Manhattan, Grandview, and Prospect. Your primary responsibility will be to oversee daily operations, manage staff, and maintain high standards of food quality and customer service. You will be instrumental in training and developing team members, fostering a positive work environment, and driving sales performance. Additionally, you will be responsible for implementing company policies and procedures to ensure compliance and operational efficiency. Ultimately, your leadership will contribute to creating an exceptional dining experience for our guests and achieving the restaurant's business goals.
Minimum Qualifications:
- High school diploma or equivalent.
- At least 2 years of experience in a supervisory role within the food service industry.
- Strong understanding of food safety and sanitation regulations.
Preferred Qualifications:
- Experience with point-of-sale systems and inventory management software.
- Previous experience in a fast-casual restaurant environment.
Responsibilities:
- Supervise daily restaurant operations, ensuring adherence to company standards and procedures.
- Train, mentor, and evaluate staff performance to enhance team productivity and morale.
- Manage inventory levels, order supplies, and control food costs to maximize profitability.
- Ensure exceptional customer service by addressing guest inquiries and resolving complaints promptly.
- Assist in the development and execution of marketing initiatives to drive sales and customer engagement.
Skills:
The required skills for this position include strong leadership and communication abilities, which are essential for effectively managing a diverse team and ensuring a cohesive work environment. Problem-solving skills will be utilized daily to address operational challenges and enhance customer satisfaction. Time management skills are crucial for balancing multiple tasks, from staff scheduling to inventory management, ensuring that all aspects of the restaurant run smoothly. Additionally, a solid understanding of financial management will help in controlling costs and maximizing profitability. Preferred skills, such as familiarity with marketing strategies, will aid in promoting the restaurant and attracting new customers.
