Hourly Manager Trainee

About the Role:

The Hourly Manager Trainee position is designed to cultivate future leaders within our organization by providing hands-on experience in management and operations. Trainees will work closely with experienced managers to learn the intricacies of running a successful business, including staff management, customer service, and inventory control. The primary goal of this role is to prepare candidates for a managerial position by equipping them with the necessary skills and knowledge to excel. This position emphasizes the importance of teamwork, effective communication, and problem-solving in a fast-paced environment. Ultimately, the success of the Hourly Manager Trainee will be measured by their ability to contribute to the overall efficiency and profitability of the location while fostering a positive work culture.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in a customer service or retail environment.

Preferred Qualifications:

• Some college coursework in business management or a related field.
• Experience in a supervisory or leadership role.

Responsibilities:

• Assist in managing daily operations and ensure compliance with company policies and procedures.
• Support the training and development of team members to enhance their skills and performance.
• Monitor inventory levels and assist in ordering supplies to maintain optimal stock.
• Engage with customers to provide exceptional service and address any concerns or feedback.
• Participate in team meetings and contribute ideas for improving operational efficiency and team morale.

Skills:

Strong communication skills are essential for effectively interacting with team members and customers, ensuring a collaborative work environment. Problem-solving skills will be utilized daily to address operational challenges and enhance customer satisfaction. Time management skills are crucial for prioritizing tasks and meeting deadlines in a fast-paced setting. Leadership skills will be developed through mentoring and guiding team members, fostering a culture of growth and accountability. Additionally, organizational skills will aid in managing inventory and maintaining a well-structured work environment.