What are the responsibilities and job description for the Customer Service Representative (Day Shift) position at Samuels & Son Seafood C?
Customer Service Representative
Join the Nation’s Leading Seafood Purveyor!
Samuels Seafood Company, the premier distributor of fresh and frozen seafood in the U.S., is seeking dedicated and detail-oriented Customer Service Representatives to join our fast-paced and dynamic team. If you thrive in an energetic environment and are passionate about delivering exceptional service, we want to hear from you!
What You’ll Do:
As a Customer Service Representative, you’ll play a vital role in supporting our sales operations and ensuring a seamless customer experience. Your primary responsibilities will include:
- Answering incoming calls and emails from customers and sales representatives
- Accurately processing orders from phone calls, voicemails, and emails
- Performing data entry and invoicing tasks with precision
- Providing clear and professional communication to customers and team members
- Managing clerical and administrative duties as assigned
Why You’ll Love Working With Us:
- Fast-paced, growth-driven culture
- Opportunities for career advancement
- Comprehensive training provided
- Competitive pay and benefits package
- Supportive and team-oriented work environment
What We’re Looking For:
Required Qualifications:
- High School Diploma or GED
- Ability to work early morning shifts (starting at 4:00 AM or 5:00 AM)
- Flexibility to work weekends and holidays
- Strong customer service and telephone communication skills
- Excellent attention to detail and accuracy in data entry
- Ability to multitask and prioritize in a fast-paced setting
- Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel
Ready to Dive In?
If you're enthusiastic about delivering top-tier service and want to grow within a thriving organization, apply today to join the Samuels Seafood family. Be a part of something extraordinary—where fresh starts and fresh seafood go hand in hand!