What are the responsibilities and job description for the Analyst, Cloud & Edge position at Samuel, Son & Co.?
This position is located onsite at our Tucson plant. 6220 S. Tucson Blvd, Tucson, Arizona, 85706.
Ability to travel up to 30%.
Key Responsibilities
Cloud & Edge Infrastructure
- Support, administer, and enhance a large Microsoft Azure environment, including IaaS, PaaS, and SaaS services.
- Manage and support on-premises Hyper-V environments, including standalone hosts and multiple Hyper-V clusters running Windows Server 2019–2022.
- Assist with the design and implementation of hybrid cloud solutions, ensuring alignment with security, performance, and operational standards.
- Participate in infrastructure planning to support growth, modernization, and edge site reliability.
Automation & Scripting
- Develop and maintain PowerShell scripts and automation solutions to improve consistency, reduce manual effort, and enhance operational efficiency.
- Contribute to infrastructure automation initiatives across Azure and on prem environments (e.g., provisioning, configuration, health checks, reporting).
- Identify repetitive or error-prone operational tasks and propose automation opportunities.
- Support the adoption of automation tooling and practices used by the Cloud & Edge team.
- Backup, Recovery & Resiliency
- Support and administer enterprise backup and recovery platforms (Cohesity preferred; equivalent experience accepted).
- Participate in the design and maintenance of backup policies, restore procedures, and recovery testing for cloud and on prem workloads.
- Assist with disaster recovery and business continuity initiatives in collaboration with the broader infrastructure team.
- Perform restore validation and support recovery efforts during incidents.
Operations & Support
- Provide 3rd-level technical support for cloud, virtualization, and backup-related issues.
- Monitor system performance, capacity, and availability; assist with trend analysis and reporting.
- Participate in a rotating on-call schedule to support critical infrastructure outside of standard business hours.
Collaboration & Documentation
- Work closely with Security, Network, Application, and Service Desk teams to deliver integrated infrastructure solutions.
- Create and maintain technical documentation, including standards, runbooks, and operational procedures.
- Share knowledge and collaborate with team members to build internal technical capabilities.
Required Qualifications
Education & Experience
- College diploma or university degree in Information Technology or equivalent practical experience.
- 5–10 years of experience in infrastructure, cloud, or systems administration roles.
- Experience supporting multi-site or manufacturing environments is an asset.
Technical Skills
- Hands-on experience with Microsoft Azure, including: - Virtual Machines, networking, and storage
- Azure Backup and/or Azure Site Recovery (or similar DR technologies)
- Hybrid identity and connectivity concepts
- Strong experience with Hyper-V virtualization, including clustered environments.
- Experience with enterprise backup solutions, preferably Cohesity (Veeam, Commvault, Rubrik acceptable).
- Strong knowledge of Microsoft infrastructure technologies: - Active Directory / Entra ID
- DNS, DHCP, PKI
- Windows Server administration
- Strong PowerShell scripting skills with demonstrated experience automating infrastructure or operational tasks.
- Solid understanding of hybrid and multi-tier architectures.
Professional Skills
- Strong analytical and problem-solving abilities.
- Ability to balance hands-on operational work with design and improvement initiatives.
- Clear written and verbal communication skills.
- Ability to work effectively in a collaborative, team-oriented environment.
- Comfortable operating in a fast-paced, enterprise infrastructure environment.
Preferred/Nice-to-Have
- Microsoft certifications (Azure Administrator, Azure Solutions Architect, or similar).
- Exposure to: - Infrastructure-as-Code concepts (ARM, Bicep, Terraform – not required)
- Monitoring and observability platforms
- Security and compliance practices in enterprise environments
Additional Requirements
- Participation in an on-call rotation.
- Ability to travel within North America as required.
SAMACO
Ability to travel up to 30%.
Key Responsibilities
Cloud & Edge Infrastructure
- Support, administer, and enhance a large Microsoft Azure environment, including IaaS, PaaS, and SaaS services.
- Manage and support on-premises Hyper-V environments, including standalone hosts and multiple Hyper-V clusters running Windows Server 2019–2022.
- Assist with the design and implementation of hybrid cloud solutions, ensuring alignment with security, performance, and operational standards.
- Participate in infrastructure planning to support growth, modernization, and edge site reliability.
Automation & Scripting
- Develop and maintain PowerShell scripts and automation solutions to improve consistency, reduce manual effort, and enhance operational efficiency.
- Contribute to infrastructure automation initiatives across Azure and on prem environments (e.g., provisioning, configuration, health checks, reporting).
- Identify repetitive or error-prone operational tasks and propose automation opportunities.
- Support the adoption of automation tooling and practices used by the Cloud & Edge team.
- Backup, Recovery & Resiliency
- Support and administer enterprise backup and recovery platforms (Cohesity preferred; equivalent experience accepted).
- Participate in the design and maintenance of backup policies, restore procedures, and recovery testing for cloud and on prem workloads.
- Assist with disaster recovery and business continuity initiatives in collaboration with the broader infrastructure team.
- Perform restore validation and support recovery efforts during incidents.
Operations & Support
- Provide 3rd-level technical support for cloud, virtualization, and backup-related issues.
- Monitor system performance, capacity, and availability; assist with trend analysis and reporting.
- Participate in a rotating on-call schedule to support critical infrastructure outside of standard business hours.
Collaboration & Documentation
- Work closely with Security, Network, Application, and Service Desk teams to deliver integrated infrastructure solutions.
- Create and maintain technical documentation, including standards, runbooks, and operational procedures.
- Share knowledge and collaborate with team members to build internal technical capabilities.
Required Qualifications
Education & Experience
- College diploma or university degree in Information Technology or equivalent practical experience.
- 5–10 years of experience in infrastructure, cloud, or systems administration roles.
- Experience supporting multi-site or manufacturing environments is an asset.
Technical Skills
- Hands-on experience with Microsoft Azure, including: - Virtual Machines, networking, and storage
- Azure Backup and/or Azure Site Recovery (or similar DR technologies)
- Hybrid identity and connectivity concepts
- Strong experience with Hyper-V virtualization, including clustered environments.
- Experience with enterprise backup solutions, preferably Cohesity (Veeam, Commvault, Rubrik acceptable).
- Strong knowledge of Microsoft infrastructure technologies: - Active Directory / Entra ID
- DNS, DHCP, PKI
- Windows Server administration
- Strong PowerShell scripting skills with demonstrated experience automating infrastructure or operational tasks.
- Solid understanding of hybrid and multi-tier architectures.
Professional Skills
- Strong analytical and problem-solving abilities.
- Ability to balance hands-on operational work with design and improvement initiatives.
- Clear written and verbal communication skills.
- Ability to work effectively in a collaborative, team-oriented environment.
- Comfortable operating in a fast-paced, enterprise infrastructure environment.
Preferred/Nice-to-Have
- Microsoft certifications (Azure Administrator, Azure Solutions Architect, or similar).
- Exposure to: - Infrastructure-as-Code concepts (ARM, Bicep, Terraform – not required)
- Monitoring and observability platforms
- Security and compliance practices in enterprise environments
Additional Requirements
- Participation in an on-call rotation.
- Ability to travel within North America as required.
SAMACO