Technical Sales Manager - Mining & Engineered-to-Order Products

ESSENTIAL FUNCTIONS / RESPONSIBILITIES:

Leadership & Team Development

• Lead, mentor, and develop a team of estimators and sales professionals across multiple locations.
• Establish performance goals, conduct reviews, and foster a culture of continuous improvement.
• Direct and participate in developing, motivating, and training an effective sales force.
• Promote collaboration, accountability, and professional growth within the team.

Strategic Sales & Marketing

• Develop and implement strategic sales and marketing plans aligned with corporate goals.
• Analyze market trends and competitive products to recommend changes in sales techniques, staffing, and regional strategies.
• Develop promotional materials including brochures, videos, and mailings.

Customer Engagement & Relationship Management

• Communicate directly with customers to understand needs, develop specifications, and promote Samuel’s products and services.
• Conduct sales visits and represent the company at tradeshows and industry events.
• Collaborate with Sales Executives to manage and grow key accounts, ensuring long-term customer satisfaction.

Estimating & Project Oversight

• Analyze RFQs to determine specifications, manufacturing methods, and delivery requirements.
• Oversee cost estimation for labor, materials, subcontracting, and logistics.
• Review and approve quotations to ensure accuracy, profitability, and alignment with customer expectations.

Cross-Functional Collaboration

• Coordinate with Engineering, Manufacturing, Marketing, and other departments to ensure seamless project execution.
• Serve as a liaison between Sales and internal teams to address customer needs and drive operational efficiency.

Performance Monitoring & Reporting

• Develop forecasts, resolve procedural issues, and analyze sales data.
• Prepare reports and recommendations for policy improvements and budget planning.
• Supervise the maintenance of records and ensure accurate reporting of sales activities.

Compliance & ITAR Responsibilities

• Adhere to ITAR standards and safeguard sensitive information.
• Immediately report any suspected unauthorized disclosure of protected ITAR content to appropriate channels.

Role Requirements:

• Minimum two-year technical degree or 3–5 years of relevant experience.
• Proven leadership experience with a track record of team development and sales performance.
• Proficiency in reading blueprints and understanding technical specifications.
• Knowledge of mechanical engineering concepts; ASME Code familiarity is a plus.
• Strong communication skills and ability to influence and inspire.
• Experience with ERP and CRM systems; proficiency in Microsoft Office.
• Ability to work in a fast-paced, team-oriented environment.
• Commitment to safety and adherence to company policies.

Physical Requirements & Work Environment:

• Physical demands and work environment characteristics are representative of those required to perform essential job functions.
• Reasonable accommodations may be made for individuals with disabilities.

This job description is not intended to be all inclusive, and the employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management, as required. Staffing of positions to be determined by the company.

As an employee, you are required to understand the ISO system and the elements that affect your job.

Must prove that employee can meet the essential duties of the job within 90 days by completing employee training checklist F-HR-720-02-03-01.

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