What are the responsibilities and job description for the Dedicated Trainer position at Samsung HVAC America?
About The Role
The HVAC Technical Services Dedicated Trainer will play a crucial role in enhancing the technical skills and knowledge of our HVAC service team within the retail trade industry. This position is responsible for developing and delivering comprehensive training programs that ensure our technicians are equipped with the latest industry standards and practices. The trainer will assess the current skill levels of team members and tailor training sessions to address specific gaps and improve overall performance. By fostering a culture of continuous learning, the trainer will contribute to increased efficiency, customer satisfaction, and safety in HVAC operations. Ultimately, this role aims to elevate the technical expertise of our workforce, ensuring that we maintain our reputation for excellence in service delivery.
Minimum Qualifications
The required skills for this position include strong technical knowledge of HVAC systems, which will be utilized to create relevant training content and provide accurate guidance to technicians. Excellent communication skills are essential for effectively conveying complex information in an understandable manner during training sessions. Organizational skills will be necessary to manage multiple training programs and schedules efficiently. Preferred skills, such as experience in instructional design, will enhance the quality of training materials and ensure they are engaging and effective. Additionally, the ability to assess and adapt training methods based on feedback will be crucial for continuous improvement in the training process.
The HVAC Technical Services Dedicated Trainer will play a crucial role in enhancing the technical skills and knowledge of our HVAC service team within the retail trade industry. This position is responsible for developing and delivering comprehensive training programs that ensure our technicians are equipped with the latest industry standards and practices. The trainer will assess the current skill levels of team members and tailor training sessions to address specific gaps and improve overall performance. By fostering a culture of continuous learning, the trainer will contribute to increased efficiency, customer satisfaction, and safety in HVAC operations. Ultimately, this role aims to elevate the technical expertise of our workforce, ensuring that we maintain our reputation for excellence in service delivery.
Minimum Qualifications
- High school diploma or equivalent; technical degree or certification in HVAC preferred.
- Minimum of 5 years of experience in HVAC service and repair.
- Proven experience in training or mentoring technical staff.
- Experience in developing training materials and curricula.
- Familiarity with adult learning principles and instructional design.
- Certification from a recognized HVAC training organization.
- Design and implement training programs focused on HVAC systems, troubleshooting, and repair techniques.
- Conduct hands-on training sessions and workshops to enhance practical skills among technicians.
- Evaluate the effectiveness of training programs through assessments and feedback, making necessary adjustments.
- Stay updated on the latest HVAC technologies and industry trends to incorporate into training materials.
- Collaborate with management to identify training needs and develop strategies to meet those needs.
The required skills for this position include strong technical knowledge of HVAC systems, which will be utilized to create relevant training content and provide accurate guidance to technicians. Excellent communication skills are essential for effectively conveying complex information in an understandable manner during training sessions. Organizational skills will be necessary to manage multiple training programs and schedules efficiently. Preferred skills, such as experience in instructional design, will enhance the quality of training materials and ensure they are engaging and effective. Additionally, the ability to assess and adapt training methods based on feedback will be crucial for continuous improvement in the training process.