Clinical Applications Specialist (Southwest, CA/AZ/CO)

Clinical Applications Specialist, Ultrasound Radiology (Southwest, CA / AZ / CO)

• Territory: Primarily Southwest, California, Arizona & Colorado with occasional travel elsewhere
• Travel: This position requires up to 75% travel which may include some weekends

Who We Are

Boston Imaging serves as the U.S. headquarters for Samsung Healthcare’s Ultrasound and Digital Radiography businesses, overseeing nationwide sales, marketing, service, and distribution. Our advanced imaging technologies are trusted by leading healthcare institutions around the world to enhance patient care, improve satisfaction, and increase workflow efficiency. 

As part of Samsung Healthcare USA, Boston Imaging works alongside NeuroLogica to deliver Samsung’s full portfolio of imaging solutions, including Ultrasound, Digital Radiography, and Computed Tomography. Backed by the global strength of Samsung Electronics, we are advancing medical imaging at an unmatched rate of innovation, developing customer-centric solutions quickly and with passion to address the real challenges clinicians face every day. 

Guided by a vision to make the world a healthier place, Boston Imaging empowers healthcare providers with technology that helps them diagnose more confidently, deliver care more quickly, and do so in a cost-effective way. By continually refining today’s solutions and accelerating the breakthroughs of tomorrow, Samsung Healthcare remains at the forefront of an ever-evolving healthcare landscape.

Role Description

Responsible for providing clinical and technical expertise during the sales process for Ultrasound.  Work closely with assigned Sales Representatives, Dealers, and Channel Sales Manager to support the growth and needs of the business. Experience supporting Radiology Commercial Market.

Key duties and responsibilities, other duties may be assigned:

• Provide technical and clinical instruction of a complex nature during the ultrasound sales and post-sale process to internal and external customers, service personnel, including on-site visits to physicians and sonographers
• Perform ultrasound product demonstrations with professional expertise. Provide post installation training to customers’ clinical staff. 
• Sell directly to end-users 
• Support industry trade shows and professional conferences by providing clinical and technical assistance 
• Work closely with the product management and service organization to report/improve product performance by providing guidance based on experience in/feedback from the field
• Provide clinical assistance to the sales organization 
• Monitor customer installations to ensure customer satisfaction 
• Ensure compliance with company policies, procedures and work processes.
• Represent Samsung in a professional manner
• Maintain a positive attitude and exhibit patience with customer concerns or requests
• Learn the company's products as well as the competitor's products to better promote the company's product line 
• Manage time effectively; prioritize and make good business judgments and decisions in relationship to efficiency, efficiency and effectiveness 
• Required to wear dosimeter when in direct contact with radiation emitting devices

Qualifications and Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience

• RDMS certification required; must possess excellent knowledge of the technical and clinical aspects of diagnostic ultrasound
• Experience supporting Radiology Commercial Market.
• RVT required. RDCS certification desired 
• 6-10 years of clinical ultrasound experience in General Imaging, Vascular, Ob/Gyn, Point of Care, and Musculoskeletal is required.  Experience with Elastography, Fusion, and CEUS a plus.
• Must be able to be compliant with hospital credentialing requirements
• Skilled in 2D and Color Doppler across applications 
• Previous commercial experience as a Clinical Applications Specialist
• Strong market knowledge and competitive attitude
• Strong presentation skills and the ability to perform clinical and product training to all levels of customers
• Budget, expense, and resource management experience required
• Must be a result oriented, team player, and people person
• Must be self-driven to optimize performance without the need for extensive supervision
• Must possess excellent verbal and written communication skills and work effectively in a demanding, fast-paced environment
• Must have and exhibit excellent presentation skills in small and large group situations
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire

Competencies & Skills

• High attention to detail
• Understanding of terminology and ability to share and communicate effectively within the group
• Ability to organize and prioritize tasks resulting in consistent productivity
• Ability to function within and support a team environment and build strong working relationships
• Dependable and punctual
• Ability to meet accuracy and productivity goals
• Good problem-solving skills, ability to evaluate situation and prioritize factors in decision making
• Self-motivated, utilize available resources for self-improvement and development
• Flexible: able to follow directives and accomplish tasks outside of normal duties 
• Must be excellent with technology, able to present using a laptop and able demonstrate proficiency with Excel, Word, PowerPoint, Outlook, Internet Explorer, and Google Chrome

Travel Requirements

• Willingness to travel internationally, overnight, and on weekends with 75% travel required
• Must have a valid driver’s license and satisfactory driving record; background and drug testing (pre‑ and post‑employment) is required

Physical Requirements

• Regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds 
• Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear
• Must be able to sit and/or drive for long periods of time when travelling
• Must be able to stand for long periods of time (8-15 hours) for multiple days
• Regularly exposed to wet or humid conditions (non-weather); fumes or airborne particles; toxic or caustic chemicals; outdoor weather conditions; extreme cold (non-weather) and extreme heat (non-weather).
• Interaction with x-ray devices; for this reason, strict safety and tracking programs are in place, requiring the utilization of dose monitoring equipment either full time or as necessitated by situation
• The noise level in the work environment is occasionally very loud.
• Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus

Benefits

We offer a comprehensive benefit package which includes:

• Medical (Blue Cross Blue Shield): 5 PPO Plans (with up to 95% employer contribution)
• Dental (Blue Cross Blue Shield): 2 PPO Plans (with up to 80% employer contribution)
• Vision (Blue Cross Blue Shield): 100% company paid
• Short/Long Term Disability, Life & AD&D (The Standard): 100% company paid
• 401k Retirement (Fidelity): 100% company match up to 5%
• Tax Deferred Health Care Savings Programs
• Accident Insurance, Critical Illness, Hospital Indemnity, Pet, Legal, ID Theft 
• Generous paid time off, tuition reimbursement, and more!

Inclusion and Diversity Statement: We are an Equal Opportunity Employer and value diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable law. We are committed to providing reasonable accommodation to individuals with disabilities throughout the application and employment process. If you require assistance or accommodation, please contact Human Resources.