Head of Samsung Wallet, Product management

Head of Samsung Wallet, PM:

We are looking for a very experienced professional who can lead the digital wallet (mobile payment, finance, various digital IDs, tickets, and transit etc.) product for the US and create a new set of strategic services. This role will require dealing not only with US team but closely working with HQ to develop executable products. It requires an ability to define solutions across end-customers and their technology partners, and sophisticated interaction leveraging APIs and SDKs to provision and manage credentials securely in Samsung Devices. The role will also focus on generating wallet content and corresponding revenue-generating use cases. These are complex deals that require focus from a seasoned product management professional.

Key Responsibilities:

• Set the vision and roadmap for digital wallet services and run the product development cycle
• Understand and articulate user needs, build associated business cases and prioritize product requirements
• Proactively interface, and serve as a strategic leader, with HQ leadership and cross-functional teams to develop new product concepts using market data, usability studies and product development frameworks, and carry concepts to a successful launch
• Think through products from UX, engineering and business perspectives
• Collaborate with Engineering to create proof-of-concepts, prototypes, and other creative ways to gather direct feedback early in the product development process
• Lead a team directly and functionally lead other matrixed organizations including marketing, BD, UX, strategy, engineering collaboratively
• Manage project risks, scope changes and other non-standard events throughout the life of the project
• Manage stakeholder communications and weekly and monthly progress reporting
• Ensure quality of deliverables is verified and matching expectations
• Manage multiple concurrent projects with multiple teams around the world
• Lead and collaborate with marketing to drive awareness and create demand for new services
• Drive the evolution of the product and service
• Setup and lead cross-functional local teams for mobile payment business and digital IDs; facilitate decision-making, communication, and managing project progress
• Apply potential business opportunities during initial product planning stages, to create and/or expand sources of revenue for the service(s)
• Serve as an expert evaluating multi-party technology solutions and the associated business impact in critical verticals such as transit, corporate access, hospitality (hotel keys), and digital ID
• Provide actionable insights to shape product and partnerships and drive impactful collaboration with cross-functional teams in development, engineering, marketing, and operations to develop and execute a business strategy aimed at growing the Samsung Wallet ecosystem

Knowledge, Skills & Education

• A self-starter with excellent verbal and written communications skills
• Degree in Business, Engineering, or related field AND 18 years of relevant experience with proven record around delivery ideally within the mobile space
• 5 years of product management team leadership
• Strong leadership, collaboration, and communication skills – with experience managing, directing, and monitoring cross-functional teams to achieve an outcome.
• Proven experience with Mobile and Digital services
• Track record of building and launching new products
• Proven analytical and quantitative skills; ability to use hard data and metrics to make data-driven decisions and back up product decisions
• Be able to take the high strategic view as well as dive deep on issues
• The ability to manage chaos, ambiguity and complexity, in a detailed, organized way
• Ability to have challenging conversations at all seniority levels internally and externally.
• Ability to negotiate with multiple stakeholders, be able to defend work, and also know when to accept direction
• Ability to navigate heavily matrixed organizations and thrive within a fast-paced environment

Location

• New York

Compensation for this role, for candidates based in New York, NY, is expected to be between $260,000 ~ $300,000 base. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role. Regular full-time employees (salaried or hourly) have access to benefits including Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.