Demo

Passenger Service Supervisor

Samsic Airport America LLC
Chicago, IL Full Time
POSTED ON 10/14/2026
AVAILABLE BEFORE 2/11/2027

We are looking for a Passenger Service Supervisor who will provide direct support to the Passenger Service Manager. The successful candidate is energetic, positive, professional, and self-motivated individual providing exceptional operational support.

Samsic’s story began in 1986. At that time their only business was cleaning, but in 30 years they have expanded their solutions and opened operations internationally to position themselves as a leader in integrated business services. Samsic Airport is present at more than 24 international airports – France, the West Indies, Belgium and Serbia, United States, Canada – and today Samsic’s growth is backed by over 93,000 employees.

“Our organization is strong, and our greatest pride is to have the support of the men and women who contribute to our collective success day after day. Together, we will continue to grow and ensure our sustainability, now and into the future.” ~ Groupe Samsic: Leader des services aux entreprises en Europe et dans le monde

Job Responsibilities:

  • Supervise and direct the work of all passenger service agents on your shift as they check in passengers and luggage and address passenger questions and concerns
  • Manage passenger service agent manpower to ensure adequate staffing on your shift
  • Serve as point person for customers and management to alert them to any irregular operations which may cause delays or otherwise impact service to our customers
  • Be responsible for conducting on the job training for new team members
  • Observe and enforce all safety regulations and company policies
  • Assist with all passenger service duties (checking in passengers, luggage, and communicating with passengers, and coordinating ticket counter activities with vendors, flight and ground handling teams) as needed

Job Type: Full-time

Pay: From $24.00 per hour

Benefits:

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person

Salary : $24

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