Medical Receptionist

Job Overview

We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a welcoming environment while managing a wide range of administrative and clinical support tasks. Your energetic approach and excellent organizational skills will help streamline clinic operations, facilitate effective communication, and uphold the highest standards of patient care and confidentiality. If you thrive in fast-paced settings and are passionate about providing exceptional patient service, this is the perfect opportunity to make a meaningful impact in healthcare.

Duties

• Greet patients and visitors warmly, providing outstanding customer service while managing check-in and check-out procedures.
• Schedule appointments efficiently using electronic health record (EHR) systems such as Epic, Meditech, or Athenahealth.
• Verify patient insurance coverage, process medical collections, and handle billing inquiries with accuracy and professionalism.
• Review medical documentation for completeness, accuracy, and compliance with clinical confidentiality policies.
• Manage electronic health records (EHR), including filing, updating medical records, and ensuring proper documentation review.
• Assist with medical coding tasks such as CPT coding, ICD-9/10 coding to support billing processes and care plans.
• Handle phone communication with professionalism, practicing excellent phone etiquette while managing appointment reminders and patient inquiries.
• Maintain office supplies, organize files, perform data entry with 10-key typing skills, and ensure the clinic remains organized and efficient.
• Support clinical staff by coordinating care plans, reviewing documentation, and managing health information management tasks.
• Adhere to HIPAA regulations to protect patient privacy at all times while maintaining accurate medical records.

Skills

• Proven experience in medical office administration with strong clerical skills in a healthcare setting.
• Proficiency with EMR/EHR systems such as Epic, Meditech, Athenahealth or eClinicalWorks for documentation management.
• Knowledge of health insurance processes including Medicare billing and medical collections procedures.
• Familiarity with medical terminology, CPT coding, ICD-9/10 coding standards for accurate billing and documentation review.
• Excellent customer service skills paired with phone etiquette to handle patient interactions effectively.
• Strong computer skills including Microsoft Office Suite for administrative tasks.
• Bilingual abilities are highly desirable to serve diverse patient populations effectively.
• Clinic experience in dental or medical settings is preferred to understand clinical workflows thoroughly.
• Ability to manage multiple priorities efficiently in a fast-paced environment while maintaining attention to detail.
• Understanding of clinical confidentiality policies aligned with HIPAA compliance standards.

Join our team as a Medical Receptionist where your enthusiasm for healthcare support will help us deliver exceptional patient experiences! Your expertise in medical administrative support combined with your proactive attitude will contribute significantly to our clinic’s success—empowering patients through compassionate service and seamless operations every day!

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Experience:

• Insurance verification: 1 year (Required)

Work Location: In person

Salary : $15 - $17