ASSISTED LIVING DIRECTOR OF PATIENT SERVICES

Key Responsibilities

Resident Care & Clinical Oversight

• Oversee all clinical and personal care services provided to residents.

• Conduct or supervise initial and ongoing resident assessments.

• Develop, review, and update individualized care plans.

• Ensure timely response to changes in residents’ health conditions.

• Coordinate care needs with physicians, therapists, and other healthcare professionals.

Leadership & Staff Management

• Recruit, train, schedule, and supervise nursing and caregiving staff.

• Conduct performance evaluations and provide ongoing coaching.

• Ensure staff compliance with policies, procedures, and resident care standards.

• Facilitate ongoing training in areas such as medication management, safety, and resident rights.

Regulatory Compliance & Quality Assurance

• Ensure adherence to state and federal assisted living regulations.

• Maintain accurate documentation and resident records.

• Conduct quality assurance audits and implement corrective actions as needed.

• Prepare for and support state inspections and license renewals.

Resident & Family Relations

• Serve as a primary contact for resident and family concerns or questions.

• Communicate changes in resident condition or care plans promptly.

• Promote a positive and supportive environment through regular interaction and relationship-building.

Operational Management

• Oversee medication management programs and ensure safe administration.

• Collaborate with the Executive Director on budgeting and staffing needs.

• Participate in community programs, safety committees, and interdisciplinary meetings.

• Support emergency preparedness planning and response efforts

Qualifications

Education & Experience

• New York Registered Nurse (RN) License Required.

• Bachelor’s degree in nursing, Healthcare Administration, Gerontology, or related field preferred.

• 3–5 years of experience in assisted living, long-term care, or a related healthcare setting preferred.

• Prior supervisory or management experience preferred.

Skills & Competencies

• Strong understanding of assisted living regulations and best practices.

• Excellent leadership, communication, and interpersonal skills.

• Ability to manage multiple priorities and make sound clinical decisions.

• Strong organizational and documentation skills.

• Compassionate approach to serving older adults and their families.

Samaritan is an Affirmative Action/Equal Opportunity Employer. Women, Minorities, Disabled, and Veterans are encouraged to apply.