Financial Counselor II

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Care for our community, and your career.

A Financial Counselor II assists in the completion and coordination of all front-end activities associated with patient financial processing in Patient Access Services functional areas. Prioritizes and coordinates patient accounts from patient scheduling through patient discharge to ensure that patient financial obligations are met prior to patient encounters (outpatient) or patient discharge (inpatient). Accurately completes patient accounts based on departmental protocols, policies and procedures, and compliance with regulatory agencies, including but not limited to pre-admission, admission, pre-registration and registration functions. Ensures all insurance requirements are met prior to patients' arrival and informs patients of their financial liability prior to arrival for services. Arranges payment options with the patients. Maintains excellent working relationships with community providers and their staff.

The Financial Counselor II position is the fully cross-functional level position in the Patient Access Services (PAS) Financial Counseling career path. The Financial Counselor II performs all financial screening, registration and cashiering functions.

Minimum Education Requirement:

Associate or business degree preferred.

Minimum Experience Requirement:

Registration or medical office experience preferred. Medical terminology and computer proficiency preferred. Proficiency with personal computers. Good communication and organizational skills. Ability to work in stressful situations. Crisis control intervention skills. Excellent communication and public relations skills. Ability to use CRTs, printers, automatic and manual embossers, typewriter, and copy machine. Must demonstrate ability to effectively communicate and interact with all age groups.

Minimum License Requirement:

Certified as a Certified Application Counselor (CAC) by a training agency of the New York Department of Health and by the Healthcare Financial Management Association (HFMA) as a Certified Revenue Cycle Representative (CRCR)within 1 year of date of hire.

Physical Requirement/Working Conditions:

Limited exposure to hazardous materials. Ability to transport patients in wheelchairs. Ability to lift 25-pound box of computer forms. When assigned to Emergency Department, limited exposure to body substances and blood borne pathogens. May encounter bleeding patients. May handle outpatient specimens. Exposure to communicable disease. External applicants, as well as position incumbents who become disabled, must be able to perform the essential functions, either unaided or with the assistance of a reasonable accommodation to be determined on a case-by-case basis. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Samaritan is an Affirmative Action/Equal Opportunity Employer. Women, Minorities, Disabled, and Veterans are encouraged to apply.

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Samaritan is an Affirmative Action/Equal Opportunity Employer. Women, Minorities, Disabled, and Veterans are encouraged to apply.