What are the responsibilities and job description for the MEDICAL CENTER REPRESENTATIVE position at Samaritan Family Care?
Needmore Road Primary Care
Summary of Position
- manages the telephone and documents legible and concise messages
- handles routine patient concerns/complaints
- answers patient inquiries regarding accounts and /or refers patients to accounts receivable representative
- distributes mail and faxes
- organizes, retrieves, files, repairs, and purges medical records
- maintains inventory of office supplies, forms, and equipment
- processes release and record forms
- opens and closes office
- welcomes patients
- enters and updates patient demographic and insurance information into the computer chedules tests, follow-up, and referral appointments collects all co-pays and deductibles, addresses past due balances and payment plans
- codes diagnoses and procedures using ICD-9, CPT, and HCPCS manuals
- calculates and verifies charges
- handles data entry of the charges and payments
- balances the day’s batch of charges and payments
- creates a bank deposit
- reconciles the missing fee ticket report
- monitors the reschedule queue
1. High School diploma or GED, required.
2. Two to three years of experience in an ambulatory health care facility sought.
3. Applicants must have strong knowledge of medical terminology and a thorough understanding of HIPAA law. Confidentiality is of utmost importance.
4. Knowledgeable of Third Party Payers, ICD-9 and CPT Coding is a plus.
5. Computer and Keyboarding skills is required; Experience with Electronic Medical Records is an advantage, Epic is preferred.
6. The ability to prioritize and perform multiple tasks in a fast-paced environment is essential
7. Ability to work well with multiple teams and in multiple settings
Benefits:
Health Insurance, 401K Plan, Maternity & Paternity LeaveSalary : $34,189 - $53,554