What are the responsibilities and job description for the Intake Coordinator position at Samaritan Counseling Center?
We are looking for someone with a great personality and experience as an Intake Coordinator to help with the organization and running of the daily administrative operations of the company. The ideal candidate will be a hard-working professional, able to undertake various office support tasks and Maintain Current Insurance Benefit Reference Information while working diligently under pressure. This person will be comfortable working with a high degree of attention to detail and discretion and incorporating new and effective ways to achieve better results.
Responsibilities
- Answering Phones and Greeting Clients
- Strong customer service skills with the ability to work with diverse people.
- Creating and updating records to ensure accuracy and validity of information
- Scheduling
- Monitoring intake e-mail account for initial client appointment requests
- Verifying accurate insurance eligibility and benefits via insurance websites or telephone
- Responsible for obtaining all authorizations, if applicable
- Completing tracking form with as much information as possible for clinician assignment.
- Coordinating with Clinical Director on Clinician assignment for scheduling.
- Responsible for obtaining all authorizations, if applicable.
- Maintain current information in benefit and eligibility binder.
- Collecting Session Fees
Skills ·
- Graduation from high school. Associate or Bachelor degree preferred
- Ability to juggle multiple tasks in a fast-paced environment
- Medical background preferred.
- Problem-solving skills
- Fluency in other languages is beneficial- Not required
- Working knowledge of office methods, procedures, and equipment
- Ability to manage client intake, assessment, and referral procedures
- Ability to deal professionally and effectively with the public
- Ability to maintain strict confidentiality
- Skilled in basic math and accounting, spelling and word processing
- Knowledge of Microsoft Word and Outlook
- Ability to take initiative and work independently
Job Type: Full-time
Pay: $13.00 - $15.25 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Healthcare setting:
- Private practice
- Telehealth
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $13 - $15