Manager, Material Handling Equipment Service

Position Summary...The Manager, Material Handling Equipment Service leads vendor and contract management activities to ensure operational excellence and equipment The Manager, Material Handling Equipment Service, leads vendor and contract management to ensure operational excellence and compliance with quality standards. This role oversees procurement, budgeting, and supplier performance while driving continuous improvement in equipment reliability and service delivery. The position requires strong technical acumen, data-driven decision-making, and effective collaboration across teams to resolve issues and optimize processes. The manager also supports crisis and change management initiatives, ensuring alignment with organizational goals and regulatory requirements to maintain high standards of safety, efficiency, and cost control within material handling operations.

About the team:

The Automation Center of Excellence (COE) drives reliability and execution for Grocery automation platforms, including Witron and Swisslog. The team collaborates with Operations, Engineering, Run the Business, and vendors to enhance performance, minimize downtime, and ensure scalable execution. Leading maintenance standards, vendor governance, and continuous improvement, the COE transforms reactive processes into data-driven operations. With comprehensive ownership, technical expertise, and strong cross-functional leadership, the team delivers measurable results, builds dependable systems, and maintains clear accountability, enabling the Grocery automation network to operate with confidence, resilience, and optimal readiness.

What you'll do...

• Manage vendor relationships by evaluating performance, resolving discrepancies, and ensuring compliance with contractual and quality standards.
• Oversee contract administration, ensuring adherence to organizational protocols and regulatory requirements.
• Support procurement activities by reviewing documentation, utilizing procurement systems, and coordinating with approved suppliers.
• Develop and manage budgets, analyze variances, and prepare expense management reports.
• Drive operational excellence by identifying process improvements, ensuring safety compliance, and implementing standard operating procedures.
• Utilize data analysis tools to generate insights, support decision-making, and influence strategic initiatives.
• Lead reliability and quality assurance efforts to maintain equipment performance and minimize downtime.
  
  

What you'll bring:

• Proven expertise in vendor and contract management, ensuring compliance and strong supplier partnerships.
• Experience in procurement processes and budget management, with ability to analyze variances and optimize expenditures.
• Strong operational excellence mindset, adept at implementing standard procedures and resolving departmental challenges.
• Technical acumen in diagnosing and resolving equipment issues, supporting installations, and maintaining reliability standards.
• Skilled in data analysis and reporting to inform strategic decisions and continuous improvement initiatives.
• Effective communication and collaboration skills to engage stakeholders and lead cross-functional teams.
• Ability to manage crisis situations and drive change management with sound planning and execution.
  
  

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
  
  

For information about PTO, see https://one.walmart.com/notices.

• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
  
  

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

Benefits

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $70,000.00 - $130,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location).

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Associate's degree in a Technical related field (e.g., Controls, Electrical) and 4 years experience in Material Handling Industry or related field OR

6 years experience in Material Handling Industry or related field.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Bachelors: Computer Engineering

Project Management - Project Management Professional - CertificationPrimary Location...

805 Respect, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.