What are the responsibilities and job description for the HVAC Service Technician position at SAM Mechanical, LLC?
Senior HVAC Service TechJob Type: Full-time permanent position Location: Hooksett, NH and surrounding counties! Pay: $35.00 - $45.00 per hour DOE Excellent Benefits Package and company vehicle! What you'll do:Able to respond to the workload of service calls in a professional manner.Ability to Lead / Mentor / Train up to 4 HVAC Technicians in light commercial and residential work.Communicates effectively with customers, regardless of their level of technical knowledge; can explain to customer the cause of their problem and the remedy; if problem has not been repaired, offers explanation of situation and recommended next steps.Able to follow and utilize troubleshooting guides to identify problems in a short period of timeConsistently checks system operations and safety and limit controls after leaving job locations.Ensures customers’ questions/concerns have been addressed after leaving the worksite.Uses proper tools and instruments while troubleshooting.Incorporates solution techniques to assist other service representatives and helps resolve issues and customer problems.Schedules arrival and departure with customersCommunicates tactfully to offer suggestions if system problems are caused by the customer.Demonstrates ability to determine priorities based on a call schedule, responding to inadvertent interruptions, carrying proper tools and materials, and scheduling vehicle maintenance.Promptly and accurately completes all required paperwork.Keeps supervisor and manager informed of new developments, changes, or customer complaints.Completes service reports daily; obtains customer signature on all service reports.Signs up for memberships and technical organizations to improve knowledge and skills.Keeps technical knowledge current regarding equipment and concepts.What you’ll need to have:5 years of commercial HVAC maintenance experienceNH Gas license preferredPrevious Leadership / Management / Mentorship experienceUniversally EPA CertifiedAbility to troubleshoot HVAC components with built-up systems and package units, which may include chiller air handler pump towers, cooling towers, control systems, boilers, and air handling systems.Demonstrated refrigeration and controls experience.Demonstrated commercial expertise in boilers, chillers, pneumatic controls, digital controls, and packaged HVAC equipment.Valid Driver’s LicenseStrong critical thinking, attention to detail, problem recognition and problem-solving skillsAbility to work well under pressure and to the deadline.Ability to work as part of a team with a strong sense of teamwork. Highly motivated.Ability to read electronic schematics.Ability to lift up to 70 pounds.High School diploma/GED required equivalent work experience.What’s in it for you:Highly competitive hourly base rate, depending upon experience.Medical, dental, vision, PTO, and life insurance benefitsPaid TrainingCompany VehicleClick here to learn more about Crete United:https://youtu.be/eArEfojheAc Benefits:401(k)Dental insuranceHealth insurancePaid time offVision insuranceSam Mechanical, a Crete United company is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law. Women and minorities are encouraged to apply.
Salary : $35 - $45