What are the responsibilities and job description for the Angel Tree Client Interviewer & Data Entry Clerk - Fort Worth, TX (7574) position at SALVATION ARMY A GEORGIA CORP?
Interviews applicants for Christmas Assistance, reviews documentation and evaluates eligibility within The Salvation Army guidelines for assistance; enters application data into the computer system to provide all necessary information for The Salvation Army records and Angel Tree donor tags; assists in preparation for distribution, including sorting, labeling and organizing gifts as needed.
Key Responsibilities:
- Greets and interviews clients for Christmas assistance in a cheerful and helpful manner.
- Assists with other Angel Tree program duties as assigned.
- Monitors Hot Line calls and responds to needs appropriately.
- Reviews client’s eligibility for Christmas assistance based on program guidelines and restrictions.
- Enters application data into the computer database system in an accurate and efficient manner.
- Assists in Warehouse preparing gifts for distribution, including sorting, labeling and organizing gifts.
- Distribution weeks pick up.
Physical Requirements and Working Conditions:
- Ability to meet attendance requirements.
- Ability to read, write and communicate the English language effectively.
- Ability and willingness to perform all duties with an understanding of the mission, ministry, philosophy, culture and protocol of The Salvation Army and conducts all duties in accordance with the ministry of the organization and its Christian principles; conducts all communications and job duties with the highest level of professionalism.
- Duties are usually performed at a desk working on a computer for application task. Ability to sit for long periods of time entering data. Sitting may be relieved by brief or occasional periods of standing or walking.
- Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 75% - 80% frequently during warehouse gift preparation and distribution.
Employee Benefits:
- N/A
EDUCATION AND EXPERIENCE:
- H.S. Diploma required and some college preferred in social work, psychology or sociology,
- and
- One year of experience with data entry and interaction within a customer service or social services setting,
- or
- Any equivalent combination of training and experience that provides the required knowledge, skills and abilities.
LICENSES AND CERTIFICATIONS:
- Valid Texas Driver’s License
Equal Opportunity Employer: Veterans | Disabled