Data Center Operations Engineering - Project

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Data Center Operations Engineering – Project Assistant to join our team and drive our relationships with hyperscale clients to new heights. 

Data Center Operations Engineering – Project Assistant:

The DCOE Project Assistant supports the DCOE management team and provides administrative support in critical infrastructure environments essential to the client’s business. This can include assessing the risk and providing analysis of the client’s Infrastructure in a sensitive, new capabilities lab environment with rapidly shifting priorities. The focus is on essential services to highly technical, emerging technologies and capabilities. Strong attention to detail and effective documentation skills are critical to success in this position.  

Responsibilities:

• Provide administrative support to DCOE team members
• Collaborate with various data center operation teams
• Manage and provide written follow-ups on weekly WebEx calls pertaining to vendor support, training, etc. 
• Manage existing DCOE programs such as Vendor Laptop, Service Bulletin / RCA notification process, Power DB, etc. 
• Develop and manage current reporting documents and spreadsheets. 
• Provide follow-up on ongoing projects
• Develop and manage the DCOE team's current folder structures, such as ARC Flash assessments and approved documentation folders 
• Provide document management as directed or required 
• Coordinate vendor services and schedules 
• Work with vendors procuring services 
• Provide program review processes such as equipment minimum standards, site rules, etc.  
• Perform work-related tasks as directed by the DCOE management team 
• Attending meetings, managing, and setting up meetings via WebEx as needed 
• Manage test equipment, ensuring quality & calibration 
• Order parts and inventory/ship equipment for a training facility 

Key Qualifications:

• Experience operating macOS, Windows, and Linux 
• Ability to interact with engineering teams, operational teams, leadership teams, and vendors  
• Experience processing RMA parts and maintaining and updating spare parts inventory 
• Ability to support frequent standing, walking, lifting, and working at heights 
• Responsible for ensuring government regulatory compliance, OSHA, EHS, and other similar programs with direction from their management team   
• Experience operating up to 50 lbs. of heavy-load movement equipment (pallet jacks, chassis lifts, etc.)
• Flexibility to work non-business hours (shifts), including weekends and/or holidays 
• Excellent organizational, written, and verbal communication skills

Physical Requirements: 

• Ability to lift and carry heavy equipment, up to 40lbs. 
• Ability to climb ladders and multiple flights of stairs to access elevated equipment
• Ability to stand for long periods of time in various work environments
• Ability to bend, stoop, kneel, and reach for equipment related tasks
• Basic physical fitness to respond quickly to emergency situations and navigate areas quickly
• Ability to move quickly and efficiently withing various work environments to troubleshoot issues or respond to emergencies. 
• Good hand-eye coordination and dexterity for working with small components and connectors
• Clear vision, with or without correction, to perform tasks requiring attention to detail and precision while wearing safety glasses
• Ability to differentiate between color-coded warning signs, labels, and cables
• Ability to work in environments with a wide variety temperature inside a facility
• Ability to work outdoors in various weather conditions, including extreme temperatures, rain, or snow
• Capability to work in environments with elevated noise levels while wearing hearing protection
• Possession of a valid driver’s license for work-related travel, as required

The additional job scope also includes assessing and triaging work requests, providing planning details, and assisting in prioritizing and coordinating service delivery for DCOE teams. This role provides day-to-day functional support of work plans and coordinates with Data Center Operations teams, business groups, and project leads to help develop resource requirements and allocation.  

If you are a motivated and results-driven individual with a passion for data center services and a knack for building strong client relationships, we want to hear from you. Join us in revolutionizing the data center industry and apply today!  

Salute is an equal opportunity employer committed to celebrating diversity, creating an inclusive environment for all employees, and providing equal employment opportunities to all applicants; if you require a reasonable accommodation to participate in the job application or interview process, perform essential job functions, or receive other benefits and privileges of employment, please contact our Human Resources department at hr@salute.com for more information.