What are the responsibilities and job description for the Medical Receptionist and Customer Care Associate position at Salus Wellcare & Hydrate 2O?
Job Overview
At Salus Integrative Health, we want to establish ourselves as the leader in integrative medicine and holistic care. We are hiring a Medical Receptionist to help us keep growing. As the Medical Receptionist, you will work directly with our physician, patients, clients, and staff, to deliver a professional standard of care.
Responsibilities
- Provide assistance to staff, managers, and director-level colleagues as needed
- Receive and forward communications to different staff and departments
- Perform clerical duties, such as filing, faxing, scanswering phone calls, and responding to emails
- Work to manage and process invoices, make payments, and track receipts
- Work directly with our physician(s) to coordinate the care of all clients
- Coordinate and manage Physician(s) work schedule (patients, meetings, events etc.)
- Support physician in all patient care matters, including;
- Patient Scheduling
- Calling in scripts for medications or lab work
- Managing correspondence- clinical and administrative
- Working with other clinical entities- exchanging medical records
- Collect payment
- Answer phones
- Act as the contact person for messaging platforms
- Ensure client completes required forms prior to IV therapy or office visits (IV Consent, Nutrient Therapy Evaluation, Office Policy)
- Additional responsibilities to assist Salus Hydrate as needed
Qualifications
- High School Diploma or equivalent required
- Familiarity with office equipment, such as copy machines, and phone systems
- Comfort using business email system and communication applications
- Highly organized
- Ability to handle multiple tasks and duties simultaneously
- Independently motivated, with the ability to take on tasks and duties without immediate direction
- Strong communication skills between clients, physicians, and other healthcare professionals
Job Types: Full-time, Part-time
Expected hours: No less than 30.0 per week
Benefits:
- Employee discount
- Paid time off
Work Location: In person