General Manager - Automotive Technology Operations

Overview

Salus Vehicle Solutions is seeking a highly organized, relationship-driven General Manager to lead our Covington, Georgia service center.

This is not a technician role, we're looking for a proven leader who can develop people, build strong customer relationships, oversee daily operations, coordinate workflow, create accountability, and help grow the business. While automotive experience is valuable, we are far more interested in your ability to lead a team, manage logistics, improve performance, and represent our company within the local community.

If you're the type of person who thrives on organization, coaching employees, solving problems, developing business relationships, and keeping operations running smoothly, we want to hear from you.

Why Salus Vehicle Solutions?

Salus Vehicle Solutions is a leader in advanced diagnostics, ADAS calibration, vehicle electronics, and automotive technology services. Through a combination of strategically located service centers and a growing mobile service network, we provide industry-leading solutions to body shops, collision centers, glass companies, dealerships, mechanical repair facilities, and fleet operators throughout the Southeast.

Our mission is simple: provide exceptional service, deliver safe repairs, and become the most trusted partner in the automotive industry.

As a Center Manager, you will play a critical role in helping us achieve that mission.

Key Responsibilities

- Lead and Develop Your Team

• Coach, mentor, and support technicians and staff.
• Establish clear expectations and hold team members accountable.
• Conduct regular performance conversations and employee development activities.
• Foster a culture of teamwork, professionalism, communication, and continuous improvement.
• Recognize achievements while addressing performance issues promptly and effectively.

- Manage Daily Operations

• Oversee daily shop workflow and production.
• Coordinate scheduling of technicians, equipment, and customer jobs.
• Ensure work is completed efficiently and accurately.
• Monitor productivity, turnaround times, and operational performance.
• Identify and remove bottlenecks that impact service delivery.

- Build Customer Relationships

• Serve as the primary relationship manager for customers in your market.
• Develop strong partnerships with body shops, collision centers, glass companies, dealerships, mechanical repair facilities, and fleet customers.
• Conduct customer visits and maintain regular communication.
• Resolve customer concerns quickly and professionally.
• Position Salus as a trusted long-term partner.

- Drive Local Business Growth

• Support business development initiatives within the territory.
• Identify opportunities to strengthen existing relationships.
• Develop partnerships with new customers and prospects.
• Collaborate with leadership and Account Development Specialists to support growth objectives.
• Represent Salus professionally within the local community.

- Ensure Operational Excellence

• Maintain compliance with company procedures and safety standards.
• Monitor equipment, facility condition, and resource utilization.
• Ensure accurate communication between customers, technicians, and leadership.
• Participate in leadership meetings and contribute ideas for improvement.
• Track key performance metrics and center performance goals.

Requirements & Qualifications

• 3 years of verified leadership, management, or supervisory experience.
• 3 years of experience within the automotive industry or a related service-based industry.
• Proven ability to lead, coach, and hold teams accountable.
• Strong organizational and time management skills.
• Excellent communication and relationship-building abilities.
• Experience coordinating schedules, workflow, and operational priorities.
• Proficiency with computers, business software, and modern communication tools.
• Valid driver's license with acceptable driving history.
• Ability to pass a background check.

Preferred Skills/Background

• Experience managing an automotive repair, collision, dealership, or service operation.
• Experience in customer relationship management, account development, or business development.
• Familiarity with vehicle diagnostics, ADAS calibration, collision repair, or automotive service operations.
• Experience working with KPIs, performance metrics, and operational reporting.
• Experience with CRM and shop management software.

Our Ideal Candidate

The ideal candidate is someone who naturally takes ownership, solves problems, communicates effectively, and leads by example.

You may currently be:

• A Service Manager
• Shop Manager
• Collision Center Manager
• Operations Manager
• Fleet Manager
• Assistant General Manager
• Branch Manager
• Customer Service Manager
• Territory Manager
• Automotive Industry Leader

What We Offer

• Competitive salary based on experience
• Performance-based bonus opportunities
• Health, dental, and vision insurance
• Paid training and professional development
• Career advancement opportunities
• Company-supported leadership development
• Monday-Friday schedule
• Stable and growing organization
• Opportunity to help shape the future of a rapidly expanding automotive technology company

About Salus Vehicle Solutions

Salus Vehicle Solutions is a leading provider of ADAS calibration, advanced diagnostics, vehicle electronics, and automotive technology services throughout the Southeast. Our team combines cutting-edge technology, specialized expertise, and an unwavering commitment to customer satisfaction and vehicle safety.

If you're ready to lead people, build relationships, drive operational excellence, and make a meaningful impact, we'd love to speak with you.

Apply today and help lead the future of automotive technology with Salus Vehicle Solutions.