Quality Consultant

Since 1970, Salud has been committed to providing a Medical Home to patients, where medical, dental, behavioral health services, and clinical pharmacists work together and coordinate efforts in a team-based system of care. We strive to improve the quality of our patient's lives who would otherwise have limited access to health care. We serve all individuals regardless of their insurance status or ability to pay.

The Clinical Quality Consultant is responsible for integrating Continuous Quality Improvement (CQI) activities throughout each site and consulting with each site in the coordination, implementation, support, and monitoring of these activities. The Clinical Quality Consultant approaches his/her tasks in a team-based care fashion that supports patients and their families in a self-management, self-efficacy, and behavior change.

We offer:

• Starting annual salary range: $68,653 to $78,651
• Monday to Friday – 8 am to 5 pm

Comprehensive Benefits Package includes:

• Medical PPO Plan (Similar to ACA Exchange Platinum Benefit Coverage Levels)
  • Low employee premiums, especially given rich benefits
  • $25 Primary Care Physician and Specialist Co-pays (in-network)
  • Low deductibles and co-insurance
  • Free provider visits and services at all Salud facilities
  • Preferred prescription pricing at Salud pharmacies
• Dental PPO plan
  • Includes Employee Discounts at All Salud Dental Facilities
• Vision
• Generous vacation accrual
• 10 Paid Holidays per year (includes 2 Floating Holidays and paid Birthday)
• Up to 8 Paid accrued Sick Days per year
• Defined Contribution Pension Plan. Salud contributes 5% of your compensation each month (no matching employee contribution is required…you receive the contribution no matter what). Employees who have worked at least 1,000 hours within a 12-month period are eligible.
• 403b Retirement savings plan. You can contribute pre-tax or after-tax (Roth) towards your retirement savings.
• Flexible Spending Accounts
• Basic Life and AD&D
• Supplemental Life and AD&D
• Short-Term & Long-Term Disability
• Accident & Critical Illness Insurance
• Employee Assistance Program

Our Mission is to provide a quality, integrated healthcare home to the communities we serve

Supervision Received:

• Works under the direct supervision of the Quality Director

Supervision Exercised:

• Other Process Improvement members as assigned

Specific Duties:

• Creates and maintains toolkit for Continuous Quality Improvement - CQI
• Develops training of CQI principles
• Regularly travels to sites to meet with Quality Committees and staff to promote, educate, and train on current Quality Measures and CQI principles
• Attends Quality Steering Committee Meetings to assist in prioritizing and approving CQI measures and activities
• Coaches site Quality Teams in the development of standardized workflows, instructions, and procedures
• Coaches and trains site Quality Team members and Salud Departments to acquire the skills necessary to independently use the CQI process for monitoring, documenting, and reporting on their Quality Measures
• Responsible for tracking and maintaining the Clinical Quality Dashboard
• Analyzes workflows/processes and defines opportunities for clinical quality activities
• Works in conjunction with Medical Providers, Dental Providers, Behavioral Health Providers, and all other staff to ensure that patients obtain the highest standard of integrated healthcare
• Acts as a patient advocate for our vulnerable populations by ensuring that patients are fully informed and comfortable with their visit to Salud
• Follows procedures for the electronic health records system
• Guides site Quality Team activities based on data analysis
• Supports the update of the Quality Plan; aids in the development of the yearly Quality Work Plan
• Maintains Calendar of Activities for each Quality Measure
• Supports the approved quality measures as defined by Salud, which may include activities around Meaningful Use, AAAHC, PCMH, SIM, and other state or federal quality initiatives

Education:

• Bachelor’s Degree required
• Level of experience commensurate with a Bachelor’s Degree

Experience:

• Experience with Process Improvement tools and techniques, required

Licensure/Certification:

• None

Knowledge, Skills, and Abilities:

• Excellent oral and written communication and presentation skills with the ability to effectively adapt content and style to diverse audiences from medical professionals, senior administrative leaders, and other employees, required
• Strong understanding of Continuous Process Improvement methodologies
• Strong analytical and decision-support skills, required
• Strong computer skills including a master of Microsoft Office Suite, especially Excel, Word, and PowerPoint
• Must work well with other patient care team members
• Strong teaching and coaching skills
• Working knowledge of various software applications within the organization
• Understands and utilizes reporting tools
• Sensitivity to low-income and ethnic minority communities is a must

Salud Family Health is an Equal Opportunity Employer. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race, color, religion, national origin, sex, disability, sexual orientation, gender identity, or any other applicable status protected by federal, state, or local laws. All your information will be kept confidential according to EEO guidelines.