What are the responsibilities and job description for the WIC Office Specialist - West Jordan Location - Spanish Required position at Salt Lake County?
JOB SUMMARY
Provides customer service and office/program support. Serves as the initial contact for customers, both in person and over-the-phone, for Division related information.
MINIMUM QUALIFICATIONS
One (1) year of closely related experience directly related to these duties.
Due to the nature of this position an applicant most successfully pass an criminal background check.
Upon hire, a two-step Tuberculosis skin test will be required. The first will need to be placed prior to starting employment.
Bilingualism in English and Spanish is required, and requires reading, writing, and speaking both English and Spanish fluently.
ESSENTIAL FUNCTIONS
- Answers phone calls and greet visitors; relays calls and messages to appropriate person.
- Performs customer service functions; provides assistance regarding department/division services and activities.
- Processes and issues monetary vouchers, certificates, and/or permits according to policy and procedures.
- Researches problems and initiates resolutions utilizing existing policies and procedures.
- Schedules functions, including client registration and client appointment reminders.
- Distributes public health information forms and other program documents.
- Analyzes and maintains program reports, logs and lists.
- Types and proofreads documents and make appropriate corrections.
- Processes, sorts and distributes incoming and outgoing mail.
- Maintains office equipment.
- Performs anthropometric and biochemical duties which include weighing, measuring, and performing a fingerstick to obtain a small drop of blood to obtain a hemoglobin result.