Water System Maintenance Supervisor

Water System Maintenance Supervisor Supervises water system maintenance crews who respond to Water Department emergencies and trouble calls. Diagnoses and makes system repairs; installs, tests, calibrates, repairs and replaces water meters; carries out preventive maintenance on valves, service lines, main lines, hydrants and meters; and performs buildings/grounds repair and upkeep. Reports to Water System Manager.

• Health Insurance (95% of premium paid by city)
• Dental, Vision and Life Insurance
• Paid vacation and personal leave
• Six to Twelve weeks of paid parental leave from day 1 of employment
• Retirement contributions toward a pension plan and/or 401(k)
• A robust Employee Assistance Plan (EAP)
• Up to $4,000 tuition reimbursement annually
• Discounted supplemental benefits like pet insurance and legal services

• Supervises field and/or shop crews who respond to emergency and routine water system trouble calls, including main, service, fire line and hydrant breaks, blown meters, broken valves, and water related road damage and sink holes. Repairs and replaces broken pipes, mains, valves and hydrants; and installs and replaces various types of commercial and residential water meters.
• Instructs, trains and evaluates subordinates regarding operation and maintenance of tools and equipment, and observance of safety and other procedures.
• Plans, prioritizes and monitors all maintenance work. Determines best means and methods for job. Recommends changes in operational procedures and system components. Provides expertise and trouble shoots.
• Prepares records and reports. Requisitions equipment, supplies and materials. Assists with specifications. Assists in budget preparation and monitoring.
• Coaches and counsels employees and conducts regular performance reviews. Resolves personnel issues including grievances, work assignments and disciplinary actions. Recommends hiring and firing. Is responsible to implement and oversee departmental safety program in the field.
• Ensures that service histories are kept in computerized file, follow-up jobs are carried out in appropriate time frame, and crews are provided with proper equipment and training.
• Responds to questions and complaints from customers and outside agencies. Trains employees on departmental policies and procedures and implements same. Coordinates work with other supervisors, divisions, departments, outside government agencies and customers.
• Backs up other field or shop maintenance supervisors as necessary.
• Performs other duties as required.

• High school graduation or GED equivalent and two years' post high school study in administration, hydrology, pipe fitting, plumbing or mechanical craft, plus five years' paid work experience in water system maintenance. Two years' supervisory or lead person experience also required. Education and experience may be substituted on a year for year basis, except for the supervisory requirement.
• Ability to prioritize and assign work to subordinates; diagnose and resolve water system maintenance problems, write reports; keep records of labor and materials used, and communicate well with other supervisors, subordinates, representatives of other departments, government agencies and the general public under varying circumstances.
• Possession of flagging certification and valid driver's license or driving privilege card.

• Normally light to moderate physical activity. May on occasion push, pull or lift medium to heavy weights. Difficult working conditions at times due to weather or emergency circumstances. Moderate exposure to disagreeable elements such as heat, cold, dampness, fumes, noise or grease.
• Occasional exposure to hazards presented by closeness of heavy equipment operation, trenches and biological hazards. Frequent driving of assigned vehicle.
• Constant exposure to stress as result of human behavior and the demands of the position.
• Subject to emergency call on a 24‑hour, seven‑day‑week basis. Pulls 7-day/24 hour stand-by on a rotation basis.

Full time 40