What are the responsibilities and job description for the Manager on Duty position at Salt Fork Lodge?
Position Overview
Salt Fork Lodge is seeking an enthusiastic and guest-focused Manager on Duty to lead our Wednesday–Sunday 2nd shift operations. This key leadership role ensures that all departments run smoothly while creating an exceptional experience for our guests. As the primary point of contact during your shift, you will support teams across the lodge. One scheduled weekend off per month is provided.
Responsibilities
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Supervise and coordinate staff to ensure exceptional guest experiences
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Respond promptly and effectively to guest concerns and requests
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Monitor compliance with health, safety, and operational policies
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Assist with scheduling, training, and performance evaluations
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Oversee property maintenance and collaborate with departments to resolve issues
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Ensure smooth operations during assigned shifts, including evenings, weekends, and holidays
Requirements
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Proven experience in a supervisory or managerial role, preferably in hospitality or lodging
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Excellent communication and interpersonal skills
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Strong problem-solving and decision-making abilities
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Ability to remain calm and professional under pressure
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Flexibility to work varied shifts, including nights, weekends, and holidays
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Basic knowledge of hotel management software is a plus
Benefits
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Opportunities for professional growth and development
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Employee discounts on lodging and amenities
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Supportive and dynamic work environment
About the Company
Salt Fork Lodge is a premier destination located in Kimbolton, OH, offering guests a unique blend of comfort, recreation, and hospitality. Committed to excellence, Salt Fork Lodge provides a range of amenities and services designed to deliver an exceptional experience for all visitors.