What are the responsibilities and job description for the Hotel Sales & Catering Manager position at Salt Fork Lodge?
Sales & Catering Manager
Salt Fork Lodge & Conference Center – Cambridge, Ohio
Overview
Join a high-performing sales team at Salt Fork Lodge & Conference Center, located in one of Ohio’s most scenic state parks. This role offers a unique work environment, competitive benefits, and quarterly performance-based incentives.
Position Summary
The Sales & Catering Manager is responsible for driving group sales and managing events from inquiry through execution. This includes corporate meetings, weddings, reunions, social events, and more across 6,500 sq. ft. of flexible meeting space.
Key Responsibilities
- Manage group sales inquiries via phone, email, and in person
- Develop proposals, contracts, and event plans for clients
- Coordinate event details, including room blocks, space allocation, and catering needs
- Create and distribute Banquet Event Orders (BEOs)
- Maintain accurate records in sales systems (Delphi/StayNTouch or similar)
- Monitor contracts, deposits, and event deadlines
- Collaborate with operations teams to ensure seamless event execution
- Attend event kickoffs to ensure quality and client satisfaction
- Achieve sales goals, including prospecting and potential outside sales
- Participate in forecasting, revenue discussions, and reporting
- Cross-sell resort amenities, including golf and marina services
Qualifications
- Bachelor’s degree preferred; minimum 2 years of hotel sales, catering, or event planning experience
- Strong organization, multitasking, and customer service skills
- Excellent communication, negotiation, and listening abilities
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Experience with sales/event systems (Delphi, StayNTouch) preferred
- Flexible schedule to support business needs
Compensation & Benefits
- Full-time salaried position with quarterly incentives
- Health, dental, vision, life, and short-term disability insurance
- 401(k) plan
- PTO (after 1 year)
- Complimentary stays at 10 Great Ohio Lodges properties
- Discounts on dining and retail
About Salt Fork State Park
Located in eastern Ohio, Salt Fork State Park offers thousands of acres of scenic outdoor recreation, including hiking trails, boating, golf, and resort accommodations—providing an inspiring backdrop for both work and events.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws