What are the responsibilities and job description for the Assistant Call Center Director position at Salon Visage?
Job Overview
We are seeking a dynamic and strategic Assistant Call Center Director to join our team and elevate our customer support operations. In this pivotal role, you will assist in leading a high-performing call center team, ensuring exceptional client service, and driving operational excellence. Your leadership will foster a positive work environment, promote continuous improvement, and support the overall success of our customer engagement initiatives. This position offers an exciting opportunity to influence service quality and team development in a fast-paced, customer-centric organization.
We take the calls in scheduling for Salon Visage and Gambuzza's Barbershops here in Knoxville. We offer full on site training for the position.
Responsibilities
- Assisting the Call Center Director with daily operations and managing employees
- Managing client issues as needed
- Training new team members as needed in the Call Center
Requirements Before Applying:
- Minimum of one year Call Center experience
- Managed in business/employees (minimum of one year)
- Pass a background check
- Must have your own dependable transportation
- Worked with and comfortable with computers and Windows platform
- Must have a updated resume in applying
We do suggest before applying that you are aware of where Salon Visage is located and your morning and evening commute and that you are comfortable with the drive time from where you live. Thank you and we look forward to hearing from you.
Pay: From $14.00 per hour
Expected hours: 40.0 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Vision insurance
Work Location: In person
Salary : $14