What are the responsibilities and job description for the Front Desk Concierge position at Salon 01?
Guest Services Concierge (Front Desk)
About Us
Salon 01 is a premier destination for beauty and relaxation, proudly serving the Central Indiana community. We are dedicated to delivering an elevated guest experience in a welcoming, team-focused environment—and we’re looking for service-driven, outgoing individuals to be the face of it all.
Position Overview
As a Guest Services Concierge, you are more than a receptionist—you are the first and last impression of our salon. You’ll create a seamless, elevated experience for every guest while keeping front desk operations running smoothly. This role is perfect for someone who is organized, people-focused, well put-together, and thrives in a fast-paced environment.
What You’ll Do:
- Warmly welcome and check in guests, creating a positive first impression
- Answer calls, schedule appointments, and manage daily bookings
- Educate guests on services, pricing, and current promotions
- Handle guest questions and resolve concerns with professionalism and care
- Process transactions and manage the register accurately
- Maintain a clean, organized, and inviting front desk area
- Support the team with administrative and day-to-day salon operations
What We’re Looking For:
- Previous customer service or front desk experience preferred
- Strong communication and interpersonal skills
- Ability to multitask and stay organized in a busy environment
- Comfort with computers and scheduling systems
- High attention to detail and problem-solving skills
- Professional appearance and positive, team-oriented attitude
- Availability for a mix of day, evening, and some Saturday shifts
What We Offer:
- Starting pay at $15/hour, may increase based on experience
- Flexible scheduling
- A supportive, team-oriented work environment
- Employee discounts on services and retail products
- Opportunities for growth and career advancement
- Paid vacation after 1 year
- 401(k) with company matching
- Discounted Aflac benefits
Join Our Team
If you love creating memorable experiences, connecting with people, and being part of a positive, high-energy team, we’d love to meet you.
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Expected hours: No less than 20.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person