What are the responsibilities and job description for the Campground general manager position at Sallisaw/Ft. Smith West KOA?
Overview
We are seeking a dedicated and enthusiastic Camp Manager to oversee the daily operations of our camp facility. The ideal candidate will possess strong leadership skills and a passion for creating memorable experiences for our guests. As the Camp Manager, you will be responsible for ensuring high standards of hospitality and customer service, while fostering a welcoming environment for all campers and staff.
Duties
- Manage the overall operations of the camp, including staff supervision, scheduling, and training.
- Ensure exceptional guest relations by addressing inquiries, resolving issues, and maintaining a positive atmosphere.
- Coordinate activities and programs that enhance the camp experience for guests of all ages.
- Oversee front desk operations, ensuring efficient check-in/check-out processes and accurate record-keeping.
- Maintain cleanliness and organization of camp facilities to meet health and safety standards.
- Implement marketing strategies to promote camp activities and attract new guests.
- Serve as a point of contact for multilingual guests, providing assistance in their preferred language when possible.
Experience
- Previous experience in hospitality or customer service roles is essential; experience in a resort or hotel setting is highly desirable.
- Strong front desk management skills with an emphasis on guest services.
- Proven leadership experience with the ability to motivate and manage a team effectively.
- Excellent interpersonal skills with a focus on guest relations and satisfaction.
Join us in creating unforgettable experiences at our camp! We look forward to welcoming a passionate Camp Manager who thrives in a dynamic environment.
Job Type: Full-time
Pay: From $45,000.00 per year
Benefits:
- Employee discount
- Free parking
- Paid time off
Physical Setting:
- Camp
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Weekends as needed
Ability to Commute:
- Sallisaw, OK 74955 (Required)
Ability to Relocate:
- Sallisaw, OK 74955: Relocate before starting work (Required)
Work Location: In person
Salary : $45,000