What are the responsibilities and job description for the Front Desk Receptionist/Patient Care Coordinator position at Salisbury Dental Center?
Responsibilities:
- Greet and welcome patients and visitors at the front desk
- Answer phone calls and direct them to the appropriate department or individual
- Schedule appointments for patients using medical scheduling software
- Verify patient insurance information and collect co-pays or payments
- Maintain patient confidentiality and adhere to HIPAA regulations
- Provide administrative support to medical staff as needed
- Manage and organize patient records and files
- Assist with medical billing and coding tasks
- Handle inquiries and provide information about the clinic's services
Experience:
- Previous experience in a medical receptionist or front desk role preferred
- Familiarity with medical terminology and procedures
- Proficiency in using office software, such as Microsoft Office Suite
- Experience with Dentrix or other dental practice management software is a plus
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Ability to handle high-stress situations with professionalism and empathy
Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on the needs of the clinic.
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:
- 401(k)
- Paid time off
Work Location: In person
Salary : $18 - $25