What are the responsibilities and job description for the Part Time - IT Support Specialist position at Salina Area Technical College?
To be considered for this position you must submit an online application at https://salinatech.edu/current-openings/ (applications submitted through really will not be accepted)
Job Title: Part-Time IT Support Specialist
Reports to: Director of IT
Required Qualifications:
- High school diploma or equivalent; enrollment in or completion of an IT-related program preferred
- Basic knowledge of computer hardware, software, and networking
- 1-year experience working in IT Support
Preferred Qualifications:
- Associate’s degree in information technology, computer science, or related field, or equivalent experience
- 2 years in IT Support
- Experience with Windows Operating Systems, Microsoft Office 365, Active Directory, and Remote Desktop Tools
Knowledge, Skills, Abilities:
- Knowledge of PC’s, laptops, and printers
- Basic knowledge of computer hardware, software (Windows, 10, MS Office, Azure Active Directory, etc.), and TCP/IP Networking
- Ability to troubleshoot and understand differences between software, OS and network problems
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- Must be reliable, detailed-oriented, and able to handle confidential information responsibly
Position Summary: Provide support and assit the IT Department with technical support, troubleshooting, and routine maintenance. The role is ideal for someone pursuing a career in information technology and looking for hands-on experience in a professional environment.
Essential Job Functions:
- Provide first-level technical support for faculty, staff, and students
- Assist with the setup, installation, and maintenance of hardware, software, and network equipment
- Troubleshoot and resolve issues with computes, printers, classroom technology, and mobile devices
- Support users account management, password resets, and access requests
- Help monitor and maintain IT help desk tickets, ensuring timely resolutions
- Maintain accurate documentation of IT assets and support activities
- Support the vision, mission, and policies of Salina Area Technical College
- Provide support for campus events requiring IT or A/V setup
- All other duties as assigned
Physical Requirements:
- Occasional physical exertion to manually lift, carry, push, pull or move objects or materials less than 70 pounds
- Generally, involves 60% sittings, 20% walking, and 20% standing, however some days may require much more walking and standing
- Occasional stooping, bending, kneeling, and reaching
- Requires acute hearing and speaking skills
- Required fine dexterity to type, enter data and provide written communications
- Use of standing office equipment including computers and general office equipment
- Work is performed in a busy and noisy environment
- May require prolonged sitting or standing
- May require evening and weekend work
Exemption Status: Hourly Non-Exempt
Classification: Classified
Full or Part-Time: Part-Time
Schedule: 15-29 hours per week. Flexible schedule to accommodate student availability, with occasional evening or weekend hours as needed
Pay-Rate: Competitive hourly wage is commensurate with qualifications
Benefits Eligible: Not Benefits Eligible
Start Date: Open Until Filled
Application Process: To be considered for this position you must complete the following
- Submit an online application at https://salinatech.edu/current-openings/ (applications submitted through really will not be accepted)
- Online applications must include the following: Resume, Letter of Interest, 3 references, Unofficial Copies of Transcripts (if applicable)
- Incomplete applications or applications that do not include the requested items will not be considered.
Timeline: Open Until Filled
Requirements: Applicants will be required to pass a drug screen and background check
This job description may be changed at any time and does not constitute a contract or agreement.
Salina Area Technical College is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, disability, age, or veteran status.
Job Type: Part-time
Expected hours: 15 – 29 per week
Benefits:
- Flexible schedule
Work Location: In person