Associate Solutions Architect

The Associate Solutions Architect is a critical member of the Solutions team and Customer Success department. You will collaborate with both Sales and Product during the sales cycle of enterprise accounts, and guide implementation of solutions post-sale. This role encompasses diverse responsibilities: designing integrations, scoping projects, providing technical guidance, fostering team synergy, and nurturing client relationships.

At SalesRabbit, success means customer satisfaction and product adoption. We seek candidates adept in business consulting, technical acumen, and effective communication. Collaboration is key as we strive for exceptional outcomes that serve our customers and align with our technical success strategy.

Who We Are: SalesRabbit is the leader in field sales, operating as the only fully integrated field sales management platform, continuously evolving enterprise-ready selling solutions.

Where We’re Headed:
HQ in Lehi, Utah, with a new location near Austin, Texas and with 100 employees, SalesRabbit continues to grow and establish itself as the leading solution for field sales teams and organizations.

The Secret to Our Success: We put our employees first. Along with competitive pay and benefits, we offer our employees all the comfort you’d expect from a high-growth SaaS company.

To be a good fit for SalesRabbit, you should:

• Love customers and helping them succeed
• Have a strong sense of curiosity and love improving processes
• Be both humble and confident—comfortable leading, but always learning
• Thrive in a fast-moving, high-growth environment
• Be willing to roll up your sleeves and make an impact

To be a good fit for this particular role, we require that you have:

• Experience: 1-2 years of relevant experience in SaaS, consulting, technical delivery roles, or customer relationship management
• Education: Bachelor’s degree in Business, Computer Science, Information Systems, or a related STEM field or equivalent experience
• Technical Foundation: Familiarity with project management principles, databases, process documentation, and understanding of APIs, iPaaS systems, and common CRMs
• Communication Skills: Strong interpersonal and communication skills to collaborate effectively within a team and convey technical concepts clearly to various audiences from executives to engineers
• Adaptability: Ability to learn quickly, adapt to new technologies, and work in a fast-paced, dynamic environment
• Problem-solving: Demonstrated problem-solving skills and a proactive approach to addressing challenges

Responsibilities of the role:

• Support senior Solutions Architects in designing and developing scalable solutions that align with client needs and company objectives
• Assist in translating business requirements into technical solutions, contributing ideas and insights to the solution design process
• Contribute to the implementation and testing of software solutions, ensuring adherence to established processes and best practices
• Learn and grow by actively participating in team discussions, seeking mentorship, and acquiring new technical skills
• Collaborate with cross-functional teams to gather requirements and assist in the development of solution documentation
• Stay updated on industry trends, emerging technologies, and tools to enhance technical knowledge and contribute fresh perspectives to the team

Benefits:

• 10 paid holidays
• 20 days of PTO
• 401(k) 100% matching up to 4% of salary (vesting is immediate)
• Company phone plan covering service for employee and spouse/child
• Onsite gym and other wellness initiatives
• Fully stocked break room and weekly catered lunches
• Corporate passes
• Women’s group

SalesRabbit is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

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