Senior Software Engineer, Enterprise PKI

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the team

The Enterprise Security Technology team builds and operates highly scalable, fault-tolerant, distributed systems to deliver cloud-scale security software across multiple public cloud platforms and Salesforce's internal infrastructure.

Our key investments are in the area of Identity & Access and Public Key Infrastructure where we design and implement consistent and scalable services for Salesforce Enterprise, integrating our IT network, public cloud infrastructure and our own data centers, and empowering all our engineers to operate these environments in a secure manner.

About the position

We are seeking a Senior Software Engineer with hands-on experience in Enterprise grade Public Key Infrastructure (PKI) technologies. In this role, you will contribute to the design/architecture, development, automation, and support of PKI and certificate lifecycle management capabilities across the enterprise environment. The role involves strong collaboration with security, infrastructure, and application teams to ensure secure authentication, encryption, and digital trust within our systems.

Responsibilities:

• Contribute to the Design, implementation, development, deployment, configuration, and enhancement of EJBCA-based PKI infrastructure, including CA hierarchies, RA functions, OCSP responders, and CRL distribution.

• Define the technical roadmap for certificate lifecycle automation, secure key management, and high-assurance identity use cases.

• Develop and maintain certificate lifecycle automation, including provisioning, renewal, revocation, monitoring, and audit logging.

• Support internal stakeholders with certificate enrollment workflows (SCEP, EST, ACME, CMP) and usage patterns.

• Help integrate certificate-based authentication into enterprise platforms, services, and workloads.

• Support certificate lifecycle management processes for internal clients, applications, and devices.

• Collaborate with security architects, infrastructure, and application teams to align PKI solutions with organizational policies and compliance requirements.

• Participate in incident response and troubleshooting for PKI-related issues such as certificate validation failures or service outages.

• Develop & contribute to documentation, operational runbooks, and standards for PKI operations.

Required Skills/Experience:

• 5 years of hands-on experience in PKI systems, including EJBCA or similar CA/RA platforms.

• 8 years of experience with scripting or programming languages (e.g., Python, Golang, Java)

• Strong understanding of X.509 certificates, CRLs, OCSP, certificate templates, trust chains and key usage extensions.

• Experience with enrollment protocols such as SCEP, EST, ACME, or CMP.

• Familiarity with certificate lifecycle automation, workflows or CLM platforms and APIs

• Familiarity with HSM integration, key escrow, and secure enclaves.

• Understanding of PKI use cases for TLS/mTLS, device identity, Wi-Fi/EAP, VPN, code signing, workload identity, etc.

• Proficiency with Linux environments and version control systems (e.g., Git).

• Familiarity with cloud environments (AWS) and how PKI integrates with cloud services.

• Solid understanding of DevOps practices, CI/CD, monitoring, and ownership of production systems.

• Bachelor's degree in Computer Science, Engineering, Cybersecurity, or equivalent experience.

Desired Skills:

• Experience with hardware-backed security mechanisms such as TPM, HSM, or secure enclaves.

• Experience with PKI in Kubernetes or service mesh environments (e.g., Istio, SPIRE, cert-manager).

• Exposure to device attestation, platform security, or Secure Boot concepts.

• Familiarity with relevant security frameworks or compliance standards (e.g., NIST, ISO, SOC 2).

• Awareness of common security weaknesses (OWASP Top 10, CWE Top 25).

• General understanding of core security concepts such as MFA, Zero Trust, and secrets management.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.