Salesforce Developer

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce Developer

Office hybrid in Dallas or Indianapolis

*IN SCHOOL OR GRADUATED WITHIN THE LAST 12 MONTHS? PLEASE VISIT FUTURE FORCE FOR OPPORTUNITIES*

We are looking for a highly skilled Developer to drive the development of our Salesforce site connecting customers to support. This role requires expertise in Salesforce experience cloud, Service Cloud, Agentforce, Javascript, UI technologies and Java.

You will be working primarily on building new features, leveraging Salesforce technologies and the latest products. As a team, we will ensure that Salesforce customers receive the best support, ensuring high availability, cost efficiency and operational reliability.

Responsibilities:

• Participate in exploration, code designing and building the product utilizing Salesforce platform and products.

• Provide attention to detail and a commitment to delivery of high-quality, stable deliverables

• Review and provide feedback for code submissions

• Be self-motivated; driven to achieve and exceed committed milestones

• Display strong communication & collaboration skills, including the ability to be mentored

• Desire to work in a growing, fast-paced environment of innovation

• Work on automation test scripts to certify build

• Continually evangelize Scrum and an Agile development processes

• Develop and configure Agentforce agents including topics, actions, and prompt templates, create and maintain test strategies specifically for agentic behaviors and LLM outputs

Required Qualifications:

• Overall at least 4 years development experience, with 2 years in Salesforce platform

• Experience working with Apex/ Java, Experience cloud, Service Cloud, Javascript, ReactJS, Agentforce

• A related technical degree required

• Experience in design and implementation of Web Services

• Experience in Prompt Engineering

• Hands on experience with prompt engineering and testing LLM-based agents, experience with Data 360 (formally Data Cloud) concepts like data models, calculated insights, and data actions, familiarity with reviewing, testing, and refining AI-generated code

• Object Oriented Programming concepts

• Experience with Source control - Git
  

Preferred Qualifications:

• Experience with code reusability, scalable solution and design patterns

• Experience with Agile software development and test-driven development.

• Presented designs to internal/external groups and review designs of others

• Good knowledge of automation testing frameworks

• Certifications on Salesforce Admin, Salesforce Developer, Agentblazer

• Experience with test-frameworks like Selenium

• Experience testing deterministic AI systems and Agent responses, basic understanding of LLM concepts like RAG, KNN, embeddings, fine-tuning

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.