What are the responsibilities and job description for the Business Value Services Senior Manager position at salesforce.com, inc.?
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Job Category
SalesJob Details
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI Data CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
This is a unique opportunity to join a team, representing a blend of front-line commercial execution and long-term strategic thinking. Salesforce Business Value Services (BVS) is closely aligned with the Americas Sales organization, directly supporting sales pursuits within our top accounts. Your primary focus will be to directly engage with customer executive teams, helping articulate the strategic and financial impact that our platform can deliver to their organizations. Ultimately, you will develop C-level account strategies, value propositions and success metrics, investment justifications, deal structures and commercial proposals for our most strategic customers. You will also act as a trusted advisor to your regional sales leadership, providing guidance on account and negotiation strategies, helping prioritize sales pursuits and identify new opportunities.
We are looking for highly passionate, driven and inquisitive individuals who can effectively communicate how our solutions can help our customers transform their businesses and support their strategic objectives.
What you will be doing:
Customer Success: Support Enterprise Technology accounts across all steps in the customer lifecycle, from strategic alignment, project justification, and commercial proposals to measuring the realized value of targeted business outcomesSales Partnership: Work closely with internal sales teams and other functions to help define account strategies and prioritize sales initiatives, based on value creation potential and opportunity sizeOrchestration: Facilitate internal and external discovery sessions to understand customers' current and future business capabilities with the goal of identifying, prioritizing and measuring key business value drivers (metrics)Value Selling: Build compelling business case presentations and ROI (Return on Investment) analyses aimed at accelerating, justifying, and/or expanding sales opportunitiesDeal Negotiation: Assist in the development and delivery of commercial proposals and deal structures, and share insights with senior sales leaders to help develop and execute negotiation strategiesThought Leadership: Provide thought leadership, training, and consultative partnering with internal sales and other teams throughout and beyond the sales cycle
- 10 years of professional experience, ideally in consultative, value management and strategic customer-facing roles
- Results-oriented, strategic thinker who enjoys helping customers "cross the chasm" from current state to future state
- Strong analytical and problem solving skills, including the ability to derive actionable insights from large amounts of information and clearly communicate complex ideas to customer senior executives, while handling questions and objections
- Experience with quantitative analysis and financial modeling
- Mix of business and technical acumen with ability to engage and add value in discussions involving both technology and business strategy
- Creative, high-energy, self-starter comfortable leading and executing initiatives and handling conflicting demands creatively and quickly
- Thrive in working collaboratively and cross-functionally, particularly with Sales, Solution Engineering, Pricing, Business Consulting, Industry teams and other key partners
- Experience in account strategy support, and development and execution of value hypotheses, business cases, and commercial proposals preferred
- MBA preferred
- Familiarity with technology and/or enterprise software preferred
- Experience in the Technology industry preferred
Accommodations
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is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. does not accept unsolicited headhunter and agency resumes. will not pay any third-party agency or company that does not have a signed agreement with.
Salesforce welcomes all.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.For New York-based roles, the base salary hiring range for this position is $147,140 to $196,840.For California-based roles, the base salary hiring range for this position is $147,140 to $196,840.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.
Salary : $147,140 - $196,840
