Customer Care Associate

Sales RedVentures is a firm specializing in customer engagement and telecommunication services.Our team is excited to partner with AT&T, a leading name in the industry, to expand our services and bring top-tier communication solutions directly to customers. Our Customer Care Associate team is passionate about delivering outstanding customer service and creating lasting relationships as part of this prestigious collaboration.

We recognize the importance of listening to customers' wants and needs. Our Customer Care Associates take pride in our ability to deliver customized solutions that emphasize brand loyalty, reduce customer churn, and provide a favorable return on investment.

We are looking for an enthusiastic Customer Care Associate to join our team where the role offers a unique opportunity for personal and professional growth. As a Customer Care Associate, you will engage with potential customers, provide product knowledge, and assist with AT&T's services enrollment. If you enjoy customer interaction, thrive in a fast-paced environment, and want to grow your sales, customer service, and management careers, this may be the perfect role for you.

Responsibilities of the Customer Care Associate:

• Educate customers on available packages and assist with service enrollment to ensure a smooth enrollment process and close sales providing customer care along the way
• Represent AT&T and promote products and services to potential customers daily to drive brand awareness
• Provide exceptional customer service and address inquiries about AT&T products and services
• Learn the ins and outs of the role to be able to expand into a full management role leading a team of individuals and managing customer accounts
• Connect with customers to ensure their satisfaction; Every member plays a crucial role in this mission, making our customers feel valued and integral to our success
• Meet or exceed sales and customer satisfaction goals
• Maintain up-to-date knowledge of AT&T services, pricing, and promotions

Qualifications for the Customer Care Associate position:

• Experience in customer service, sales, retail sales, representative position, leadership or related fields preferred but not required
• Detail oriented, adaptable and time management skills
• A problem-solving mindset
• Ability to multi-task and stay highly organized in a fast-paced, dynamic environment
• Driven to help customers with their service providing empathy and care

Customer Care Associate Overview:

This position is a full time employment position located in Corona, CA. This position is Monday-Saturday with an average of 40 hours per week working in aface to face role with customers and business owners.

• Pay: 100% commission - $70-$200 per order. On average a minimum of 1 order is completed per day per employee.
• Clients & Products: We work with AT&T promoting and signing up new customers for their internet and wireless services

Location: Corona, CA

Job Type: Full-time

Pay: $700.00 - $1,300.00 per week

Benefits:

• 401(k)
• Flexible schedule

Work Location: On the road

Salary : $70 - $200