What are the responsibilities and job description for the Front Desk Representative position at Sales Bizlab?
SalesBizLab We are seeking a dedicated and enthusiastic Front Desk Representative to join our dynamic team. This critical role serves as the first point of contact for our clients and visitors, providing a warm welcome and ensuring a seamless and positive experience from the moment they walk through our doors. As a Front Desk Representative, you will be responsible for managing the front desk area, handling phone calls, and assisting with administrative tasks that keep our office running smoothly.
Job: Full time
Monday to Friday
Weekends free
Pay Range:
$17.50 - $28.00 hourly
THIS WILL BE AN ON-SITE JOB
Location: Jersey City, NJ
Responsibilities:
- Greet clients and visitors in a professional and friendly manner.
- Manage telephone calls, direct inquiries, and communicate effectively with clients and team members.
- Schedule and confirm appointments for clients and maintain a calendar of events.
- Assist with administrative tasks including filing, data entry, and maintaining office supplies.
- Handle and resolve client complaints and concerns in a timely and effective manner.
- Prepare and process paperwork for incoming and outgoing clients.
Requirements:
- High school diploma or equivalent; bachelor's degree preferred.
- Proven experience in a customer service role, preferably in a front desk or reception position.
- Excellent verbal and written communication skills.
- Strong organizational skills and the ability to multitask effectively.
- Proficient in computer skills, including MS Office Suite and appointment scheduling software.
- Ability to maintain a positive attitude and professionalism in a fast-paced environment.
Benefits:
- Health insurance (medical, dental, vision).
- Retirement savings plan (401k) with company match.
- Paid time off (vacation, sick leave, holidays).
- Opportunities for career advancement and professional development.
Salary : $18 - $28
