Manager, Business Customer Relationship Management Marketing

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Looking to create lasting customer relationships through innovative campaigns? Join Spectrum as Manager, Business Customer Relationship Management Marketing, where you’ll drive impactful strategies to support engagement, retention and loyalty across all business products. Your leadership will help shape customer communications and elevate our marketing initiatives, making a measurable difference for Spectrum’s business clients.

How You’ll Make an Impact   

• Support and execute customer campaigns to deepen the customer relationship within the business community
• Leverage collaboration and work cross-functionally with teams to maximize customer marketing initiatives
• Act as the liaison with Departments, including Product Marketing, Creative Strategy and go-to-market execution teams to ensure effective programs and initiatives
• Support the execution of customer-facing materials with partner teams

Working Conditions   

• Office environment

What You’ll Bring to Spectrum   

 

Required Qualifications   

 

Education  

• Bachelor’s Degree in Marketing, Communications, Business, or related discipline and/or an equivalent experience.

Experience   

• 5 years of Marketing Experience

Skills  

• Customer-focused with a proven track record of success in achieving/exceeding growth and profitability goals through innovative marketing and event programs
• Collaborative, team-based posture with the necessary “people” competencies to communicate a passion for winning
• Service orientation and comfortability interacting with senior-level executives through written and verbal communications
• Self-starter with ability to work independently and autonomously
• Demonstrated attention to detail balanced with the ability to think strategically
• Ability to manage multiple projects simultaneously

Preferred Qualifications

 

Skills

• Knowledge of video, voice, data, mobile products
• Business Marketing experience
• Advanced proficiency with Excel and PowerPoint; proficient in other desktop application
• Prior experience with Marketing Automation (Eloqua, Marketo, SF Marketing Cloud) a plus

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Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.