What are the responsibilities and job description for the Call Center Sales Representative position at Sales and Marketing?
**For St. Ann & Greenville locations only**
Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.
Looking for a role where your talent for connecting with people can directly impact your success? As a Call Center Sales Representative at Spectrum, you will engage with customers over the phone, introducing them to our suite of internet, TV, and mobile services. Your persuasive skills help drive new customer acquisitions and expand existing accounts, fueling Spectrum’s growth and delivering tangible results for our business.
How You’ll Make an Impact
- Engage incoming callers with professionalism and introduce Spectrum’s products and services to drive sales
- Utilize proven selling strategies to meet and exceed sales targets through effective telephone communication
- Identify upselling and cross-selling opportunities to maximize revenue with both new and existing customers
- Collaborate with other departments to resolve customer issues and promote current marketing campaigns
- Master Spectrum’s order processing systems and become a subject matter expert on our offerings
- Stay informed about competitors to position Spectrum’s services effective
Working Conditions
- Normal office environment.
Required Qualifications
Education
- High school diploma or equivalent.
Experience
- Demonstrated achievement in sales goals
Skills
- Communicate clearly and professionally with customers and colleagues
- Demonstrate proficiency in computer and consumer electronics
- Use personal computers and relevant software, including billing systems
- Display strong verbal and written communication skills
- Organize and prioritize tasks effectively
- Show judgment and initiative in performing job duties
- Understand cable communications products and services, including TV, internet and telephone
Preferred Qualifications
Experience
- 2 years of call center sales experience
- Bilingual: Spanish
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SIB102 2026-67981 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.