Administrative Officer- Specialty Care

The incumbent serves as the Administrative Officer for the Medical Care Service Line (MCSL) at the Salem VA Medical Center (VAMC) in Salem, Virginia and directs and coordinates the administrative, operational, and planning activities within the service with final authority resting with the Chief. The incumbent will manages and coordinates all administrative aspects of the Service.

Qualifications:

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 4/24/2026

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Experience supporting healthcare operations or comparable service-delivery environments. This includes knowledge of healthcare delivery systems, staffing coordination, and processes related to patient care services. Experience performing administrative functions such as timekeeping, project coordination or management, and process improvement activities. Experience reviewing and analyzing incoming requests or information, determining appropriate actions, and providing recommendations or alternatives based on an understanding of organizational operations, personnel policies, budget considerations, and work priorities. OR,
• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Ph.D. or equivalent doctoral degree

  or

  3 full years of progressively higher level graduate education leading to such a degree

  or

  LL.M., if related. OR,
• Combination: Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond .

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Responsibilities:

• Provide administrative management and function as an advisor to the Chief, MCSL on administrative issues related to healthcare delivery and implementation of clinical programs. Issues related to staffing, budget, space, equipment and the care environment are resolved through negotiation, monitoring, evaluating, analyzing, planning and implementation of strategies to further the mission and goals of the service line, VAMC, and VISN.
• Maintaining statistical data for decision-making purpose; developing and monitoring cost effective programs; developing policies as appropriate and developing methods and tools to scientifically evaluate program activities and effectiveness.
• Coordinates activities, performs analytical trending and evaluative work associated with service departments. Maintains confidentiality of all office matters and executes discretion in the release of all information.
• Participates with section supervisors in reviewing office needs, plans, and goals to develop budget data and justification for review and approval. The incumbent reviews orders to verify their need and ensures that each section receives the appropriate share of the funds available.
• Represents management at labor management meetings, provides information, and resolves conflicts and /or. problems that may arise and assures management officials are familiar with the negotiated agreement. Incumbent listens to problems and concerns of Medical Center employees and helps when possible or secures advice from Personnel Services.
• Knowledge and skill in the use of computer equipment with a wide variety of software such as Word, Excel, Power Point, Outlook, Access and VHA databases to extract and organize data, produce letters, memorandums, and to prepare a variety of specific working documents and forms such as spreadsheets, database, word processing, desktop publishing, graphics and other similar products.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday-Friday 8:00am - 4:30pm
Virtual: This is not a virtual position.
Position Description/PD#: Administrative Officer/016810
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Salary : $74,678