What are the responsibilities and job description for the Front of House Team Member position at Salem Screams & The Salem Haunted Magic Show?
Job Overview
Please Note: This seasonal job is from September 1st to November 7th, 2026 in Salem, MA.
Join our vibrant team as a Front of House Team Member, where your energy and hospitality skills will create memorable experiences for our guests. In this dynamic role, you’ll be the welcoming face of our theater, ensuring every guest feels valued and attended to from the moment they arrive.
Your enthusiasm, attention to detail, and excellent customer service will drive the lively atmosphere and smooth operation of our theater and our performances. This paid position offers an exciting opportunity to develop your hospitality expertise while contributing to a positive environment.
Duties
- Greet guests warmly upon arrival, managing reservations and walk-ins with enthusiasm
- Sell tickets to our performances
- Sell food, concessions and gift shop items
- Manage cash handling accurately and process sales transactions efficiently using POS systems
- Keep our box office neat and tidy along with our gift shop
Requirements
- Be located in or close to Salem, MA
- Have reliable transportation to and from our venue in Salem
- Be at least 18 years of age
- Customer Service experience is preferred but not required
Join us in delivering exceptional service with energy and professionalism! We’re dedicated to creating a lively atmosphere, fun and interactive shows where both guests and team members thrive. This role is perfect for passionate individuals eager to grow their hospitality career while making every guest’s experience unforgettable.
Pay: $17.00 - $20.00 per hour
Application Question(s):
- This job is from September 1st to November 6th on Fridays, Saturdays and Sundays. Please confirm that you understand the required dates.
Work Location: In person
Salary : $17 - $20