What are the responsibilities and job description for the Restaurant General Manager position at Salem's Fresh Eats?
About The Job
About the Role:
At Salem’s Fresh Eats, we serve more than just fresh food - we serve fresh energy, flavor, and hospitality in everything we do. As a General Manager, you’ll take the lead in running one of our restaurants like it’s your own business. From building and developing a high-performing team to creating unforgettable guest experiences, you’ll be the driving force behind our success. We’re looking for a passionate, people-focused leader who thrives in a fast-paced environment, inspires excellence, and lives our values of hospitality, teamwork, and integrity.
Key Responsibilities
Leadership & Culture:
Benefits
About the Role:
At Salem’s Fresh Eats, we serve more than just fresh food - we serve fresh energy, flavor, and hospitality in everything we do. As a General Manager, you’ll take the lead in running one of our restaurants like it’s your own business. From building and developing a high-performing team to creating unforgettable guest experiences, you’ll be the driving force behind our success. We’re looking for a passionate, people-focused leader who thrives in a fast-paced environment, inspires excellence, and lives our values of hospitality, teamwork, and integrity.
Key Responsibilities
Leadership & Culture:
- Recruit, train, and lead restaurant staff - including Assistant Managers, Shift Leaders, Kitchen Crew, and Front-of-House team members.
- Create a positive, inclusive workplace that promotes teamwork, respect, and accountability.
- Lead by example through professionalism, hospitality, and a hands-on leadership style.
- Recognize and reward outstanding performance to build engagement and morale.
- Implement strong training programs to support employee growth and career progression.
- Coach, mentor, and develop team members through ongoing feedback and personalized development plans.
- Foster a “learn and improve” culture by encouraging continuous training and professional development.
- Ensure every guest is greeted warmly, served promptly, and leaves happier than they arrived.
- Handle guest feedback with empathy and professionalism, turning challenges into opportunities.
- Lead the team to deliver consistent, high-quality food and service that reflect our brand standards.
- Oversee all daily restaurant operations - food preparation, service, cleanliness, and safety.
- Maintain compliance with company policies and local health and safety regulations.
- Manage scheduling, staffing levels, and performance to optimize results.
- Conduct regular facility walk-throughs to ensure a clean, safe, and efficient environment.
- Execute local marketing initiatives and community outreach that strengthen brand awareness.
- Analyze performance data to identify opportunities for growth and innovation.
- Partner with your team to promote specials, events, and brand campaigns.
- Build relationships with guests and the community to drive repeat business.
- Achieve sales and profit goals while managing labor, food, and controllable costs.
- Maintain accurate financial reporting and ensure proper cash handling procedures.
- Conduct regular inventory audits, monitor stock levels, and ensure timely ordering.
- Collaborate with vendors for high-quality, cost-effective, and responsibly sourced products.
- Proven leadership experience in a restaurant or fast-paced hospitality environment.
- Strong communication, problem-solving, and decision-making skills.
- Ability to coach and motivate diverse teams while maintaining a positive, professional tone.
- Working knowledge of food safety, sanitation, and compliance standards.
- Financial acumen, including budgeting and cost control experience.
- Flexibility to work evenings, weekends, and holidays.
- Flexibility to relocate to a store within a radius of 50 miles from home, as needed.
- ServeSafe certification and successful completion of company management certification required.
- High school diploma or equivalent; additional culinary or management training is a plus.
- Must have valid Driver's License.
- Competitive salary.
- Growth opportunities within a dynamic and expanding brand.
- Health, dental, and vision insurance.
- Paid time off and holiday pay.
- Employee meals and discounts at all Salem’s Fresh Eats locations.
- Continuous leadership and development training.
- A vibrant, collaborative culture that celebrates success and promotes from within.
Benefits
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Salary : $60,000 - $75,000