What are the responsibilities and job description for the PROVIDER SUPPORT ASSISTANT/BACK OFFICE position at Salem Rehab Associates?
Join our practice as a key team member who ensures smooth back-office operations and consistently stays one step ahead for our physicians.
In this position you will be part of a team who works together to deliver exceptional patient care. This candidate must be a self-starter who has excellent people skills, strong work ethics, and who can multitask and work independently. Must have a strong attendance record and must be able to work quickly and keep up a pace that allows the provider to work most efficiently.
JOB RESPONSIBILITIES:
- Provides general back-office support to physicians
- Prepares and assists patients for testing
- Answer patient calls and respond in a prompt and professional manner
- Responsible for reviewing charts prior to appointments making sure we have all required information
- Monitors and stocks inventory levels of medical supplies
- Assist providers with exams as needed
- Able to navigate efficiently in an electronic medical record
- Requests and receives imaging authorization
- Responds and complies with requests for information via most appropriate methods, including faxing
- Follows rules and regulations of confidentiality protection as it relates to patient information
- Provides leadership and guidance for excellent customer service
- Communicates and engages effectively with others
- Follows and maintains policy and procedures
- Will perform other duties and responsibilities as required, assigned, or requested.
- Maintains patient confidentiality and complies with all HIPAA regulations.
QUALIFICATIONS:
- High school diploma or GED required
- Strong computer proficiency
- NextGen experience is a plus
- Excellent communication and organizational skills
- Ability to work in a fast-paced, team-oriented environment
- Prolonged standing, bending, and occasional lifting
BENEFITS:
- Health insurance
- Dental insurance
- Vision insurance
- 401 (k)
- Paid time off
If this opportunity feels like the right fit, we encourage you to apply by submitting your resume.
Job Type: Full-time
Pay: $18.00 - $19.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18 - $20