Medical Office Assistant – Bariatric Services Clinic – Limited Duration

Location: Salem Health Bariatric Services Clinic, 875 Oak Street SE, Salem, OR 97301
Department: Bariatric Services
Position Type: Part Time, 24 hours/week, Non-Exempt
Limited Duration: End date 5/7/27 *subject to change*
Schedule: 8:00 am – 4:30 pm, Monday, Wednesday and Thursday, variation in scheduled days may occur to support clinic needs

Your role with us

Located at Salem Hospital in Oregon’s capital, the Salem Health Bariatric Clinic provides high-quality, patient-centered care in a collaborative and mission-driven environment serving a diverse community. As a medical office assistant in this clinic, play a key role in creating a welcoming and efficient experience for patients throughout their bariatric journey by coordinating scheduling, supporting front office operations and ensuring accurate registration and documentation.

Daily work supports continuity of care and a positive patient experience through clear communication, attention to detail and coordination with clinical teams and external partners. This role is especially fulfilling for those who value teamwork, organization and the opportunity to make a meaningful impact through compassionate service. Just minutes from downtown Salem and surrounded by the natural beauty of the Willamette Valley, this position offers the chance to serve the community while growing in a supportive and purpose-driven workplace.

What you'll do

• Welcome patients and visitors with professionalism, provide clear directions and share information about programs and services.
• Manage phone and paging systems by screening calls, relaying messages and maintaining strong communication with staff and referring offices.
• Schedule patient visits and procedures efficiently while managing no-shows, late arrivals and maintaining a high level of customer service.
• Complete accurate patient registration and pre-registration by verifying identity, demographics, insurance and guarantor information.
• Verify physician orders, referrals and authorizations while ensuring accurate entry of diagnosis codes and documentation in Epic.
• Confirm insurance eligibility, support benefit verification and assist with required questionnaires and documentation.
• Collect payments, balance cash drawers and coordinate with billing and financial assistance resources to support patient needs.
• Coordinate referrals and follow up on outstanding services while communicating updates to clinical staff.
• Maintain patient records, ensure compliance with HIPAA and support medical record requests and documentation processes.
• Complete charge entry, manage work queues, update scheduling templates and support data collection for operational and performance needs.

Required qualifications

• High school diploma or equivalent OR 5 years of experience in a healthcare setting.

Additional information

• Exceptional computer skills and the ability to quickly master multiple computer programs required .
• Knowledge of business and office machines such as fax, telephone, computer/printer, copier; reception skills required.
• Must have strong interpersonal skills and the ability and desire to work in a very busy, multidisciplinary setting.
• Must have good clerical skills, including typing (60 wpm) and excellent telephone etiquette and good organizational and record-keeping skills.
• Must maintain strict compliance with HIPAA privacy and security regulations.
• Previous outpatient medical clinic front office experience preferred.
• Previous EPIC experience a plus.

Why Salem Health?

Salem Health is a Top Workplace in Oregon, known for fostering a supportive culture where your contributions truly matter. As an award-winning, independent health care system, we serve our region through Salem Hospital, multiple community clinics and West Valley Hospital, ensuring broad access to high-quality care.

We believe in empowering our teams. Through Lean principles, staff help drive innovation and solve real problems. We also invest in your growth with professional development, tuition assistance, and clear career pathways. At Salem Health, you’ll find more than a job, you’ll find purpose, connection, and room to thrive.

Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.

Salem Health Hospitals and Clinics is committed to providing access, equal opportunity, and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org.