Lab Assistant – Urology Clinic

Location: Salem Health Urology Clinic, 2973 12th Street SE, Salem, Oregon 97302
Department: Urology Clinic
Position Type: Full Time, 40 hours/week, Non-Exempt
Schedule: 8:30 am – 5:30 pm, Monday – Friday

Your role with us

As a lab assistant, you play a critical role in supporting timely and accurate patient care. From collecting and processing specimens to managing test orders and maintaining equipment, your attention to detail helps ensure that patients receive the right diagnoses and treatments without delay. You’re often one of the first points of contact for patients, and your professionalism and compassion help create a positive experience during what can be a stressful time. By keeping lab operations running smoothly, you directly contribute to better outcomes for patients and peace of mind for their families.

What you'll do

• Receive, process, sort, and prioritize specimens, including STAT orders.
• Set up microbiology tests, operate and maintain point-of-care (POC) equipment, and troubleshoot issues.
• Register patients, order tests in EPIC, and ensure accurate specimen tracking.
• Greet patients, provide assistance, and direct them to appropriate services.
• Schedule visits, verify insurance, collect payments, and manage patient records in EPIC.
• Answer calls, relay messages, and coordinate referrals with accuracy and professionalism.
• Maintain compliance with safety, infection control, and HIPAA guidelines.
• Monitor supplies and equipment, ensuring functionality and timely issue resolution.
• Assist with quality assurance, performance improvement, and data collection.
• Provide support to staff and promptly address technical or operational concerns.

Required qualifications

• Experience in team processes, quality management and problem-solving.

Additional information

• The ideal candidate will have one year of related experience in a clinical or medical office setting.
• Prior experience with laboratory information systems and processes is preferred.

Total rewards package

Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations and professional growth.

Why Salem Health?

Salem Health is a Top Workplace in Oregon, known for fostering a supportive culture where your contributions truly matter. As an award-winning, independent health care system, we serve our region through Salem Hospital, multiple community clinics and West Valley Hospital, ensuring broad access to high-quality care.

We believe in empowering our teams. Through Lean principles, staff help drive innovation and solve real problems. We also invest in your growth with professional development, tuition assistance, and clear career pathways. At Salem Health, you’ll find more than a job, you’ll find purpose, connection and room to thrive.

Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.

Salem Health Hospitals and Clinics is committed to providing access, equal opportunity and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org