ERP Specialist (Infor CloudSuite)

Location: Remote
Department: Data Engineering
Position Type: Full Time, 40 hours/week, Exempt
Schedule: 8:00am – 4:30pm, Monday – Friday

Your role with us

The Infor ERP Specialist at Salem Health plays a critical role in supporting and optimizing the Infor CloudSuite, analyzing and resolving complex issues, and contributing to system design and implementation; this position works closely with stakeholders to understand requirements, develop solutions, and provide guidance on system use and functionality, with a focus on streamlining operations and driving efficiency. The ideal candidate will have strong technical skills, with a deep understanding of Infor Cloud applications and their integration in healthcare contexts, and will hit the ground running with minimal ramp-up time.

What you'll do

• Performs backend system administration and technical configuration, leveraging expertise in Configuration Console/LPL, Infor OS, and other Infor tools to ensure optimal system performance and integration.
• Utilizes Infor Process Designer to automate processes and drive efficiency; provides technical support and expertise on the Infor CloudSuite.
• Coordinates and performs software maintenance tasks within area of responsibility according to vendor and industry standards; configures and/or installs new software; maintains an accurate, up-to-date, and well-documented ticket queue.
• Works closely with operational counterparts to ensure consistent business processing methods; participates in and drives positive changes; provides input into developing standards and requirements for new products/services.
• Consistently provides documentation; proactively works to identify and correct root causes of incidents; participates in Lean activities to reduce waste.
• Acts as a primary contributor to the design and implementation of system solutions; takes the initiative to respond, research, and resolve operational inquiries.

Required qualifications

• Bachelor's degree; or eight years of relevant work experience (no degree required, where relevant experience can substitute for formal education).
• Minimum of three years of IT, healthcare, or related experience.
• Minimum of two years of experience within Infor CloudSuite.

Additional information

• Individuals in this role will benefit from a strong foundation in healthcare technology principles and the ability to develop and implement process improvements.
• This position leverages a blend of technical expertise and business acumen, with the capacity to drive operational excellence through innovative solutions.

Why Salem Health?

Salem Health is a Top Workplace in Oregon, known for fostering a supportive culture where your contributions truly matter. As an award-winning, independent health care system, we serve our region through Salem Hospital, multiple community clinics and West Valley Hospital, ensuring broad access to high-quality care.

We believe in empowering our teams. Through Lean principles, staff help drive innovation and solve real problems. We also invest in your growth with professional development, tuition assistance, and clear career pathways. At Salem Health, you’ll find more than a job, you’ll find purpose, connection, and room to thrive.

Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.

Salem Health Hospitals and Clinics is committed to providing access, equal opportunity, and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org.