IT Systems Administrator

The IT Systems Administrator oversees and maintains all aspects of Salem Electric’s computer infrastructure. This position manages automation of desktop maintenance, assists with management of servers (VM & physical), installation of new servers, hardware and software, and management of cloud services. 

Responsibilities

·        Provide help desk support for Salem Electric employees including computer, peripheral equipment, and software support. Track and manage issues and resolutions using a ticketing system.

·        Perform programming and automation tasks using scripting tools like PowerShell, Bash, or similar.

·        Work as part of the IT Team responsible for the security of technology and information systems, including internal IT systems, and web or cloud-based systems.

·        Maintain the back-up infrastructure of the network. Verify the integrity and availability of all server resources, review systems and application logs, and verify completion of scheduled jobs.

·        Install and configure computer systems and applications within the company including automated OS deployment and weekly patching processes for Windows software. Actively update and maintain all servers and end-user endpoints on the network.

·        Perform regular data security monitoring and analyze findings.

Qualifications

• Five years of systems or network administration experience.
• Associate’s degree required. Bachelor's degree in Computer Science or related Information Technology field preferred.

·        CompTIA Network , CompTIA Security , and Microsoft certifications required. MCSA preferred.

·        Demonstrated experience and extensive knowledge of operating computers, Windows operating system, office technology, enterprise software, help desk software, remote access programs, and Microsoft Office products.

·        Skill in promptly detecting, assessing, analyzing, diagnosing, and resolving network and software problems is required. Make recommendations and take appropriate action as needed.

·        Advanced analytical skills are needed for trouble shooting problems, finding information, and resolving issues.

·        Intermediate reasoning skills are needed to understand cause and effect relationships. The ability to quickly absorb and learn new technologies and anticipate future applicability is required.

·        Intermediate project management skills are needed to prioritize and complete projects. Must be detail oriented, thorough, and be able to follow projects through to completion.

·        The ability to manage work schedule and make informed decisions about where to invest efforts based on established priorities is necessary.

·        Possess the oral and written communication skills necessary to communicate effectively with co-workers, members, vendors, and other diverse audiences.

This position requires the ability to effectively communicate with employees at all skill levels to ensure that employees can successfully use technology in the performance of their job duties.