What are the responsibilities and job description for the Teller position at Salem Co-operative Bank?
Job Description
At Salem Co-operative Bank, we're more than a financial institution - we are the building blocks of our community. For over 100 years, we've built relationships that go beyond transactions - supporting local families, small businesses, and the neighborhoods we're proud to call home. Here, your work has a direct impact; you'll see the difference you make in familiar faces and shared successes every day.
We are currently looking to hire a Teller for our Methuen, MA office - someone who values connection, integrity, and purpose; someone who wants to be part of something personal, not just professional. If you're passionate about serving others, growing meaningful relationships, and contributing to a team that truly cares, you'll find more than a career here - you'll find a place where you belong.
As a Teller, you will receive and pay out money while maintaining records of money and negotiable instruments involved in financial transactions while providing excellent customer service consistently and accurately.
How You Will Accomplish This
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At Salem Co-operative Bank, we're more than a financial institution - we are the building blocks of our community. For over 100 years, we've built relationships that go beyond transactions - supporting local families, small businesses, and the neighborhoods we're proud to call home. Here, your work has a direct impact; you'll see the difference you make in familiar faces and shared successes every day.
We are currently looking to hire a Teller for our Methuen, MA office - someone who values connection, integrity, and purpose; someone who wants to be part of something personal, not just professional. If you're passionate about serving others, growing meaningful relationships, and contributing to a team that truly cares, you'll find more than a career here - you'll find a place where you belong.
As a Teller, you will receive and pay out money while maintaining records of money and negotiable instruments involved in financial transactions while providing excellent customer service consistently and accurately.
How You Will Accomplish This
- Receive checks and cash for deposit, verify amounts and examine checks for endorsement
- Cash checks and pay out money after verification of payee’s identity and right to the cash, signature(s) and customer balance. Image each transaction and ensure each transaction balances.
- Enter customers’ and Universal Bankers’ transactions into computer to accurately record transactions and issue computer generated receipts. Maintain cash count screens showing customer’s name and details of all cash transactions.
- Place holds on accounts for uncollected funds and complete FinCEN Form 104 (CTR) as needed
- Order daily supply of cash and count incoming cash. Maintain cash drawer limit in accordance with Bank security policy.
- Balance currency, coin and checks in cash drawer at end of day/shift and compare total amounts with data displayed on computer screen
- Issue negotiable instruments
- Process night bags, ATM deposits, loan payments and outgoing/incoming mail
- Answer customer inquiries
- Learn all Teller functions and keep current with all system updates
- Cross sell and refer bank products and services
- Comply with all Bank policies, procedures and regulatory requirements
- High school diploma and 1-3 years of related banking or cash handling experience
- General knowledge of banking regulations, products, and services preferred
- Strong customer service skills
- Strong communication skills with the ability to effectively communicate with and respond to questions from customers and from other departments within the Bank
- Strong computer skills
- Must be accurate and detail-oriented
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