Student Assistant- Student Center

Position Summary

The Student Center Assistants support the daily operations of the Student Center by providing exceptional front-line customer service and creating a welcoming environment for students, faculty, staff, alumni, and visitors. Serving as the primary reception point for the Student Center, Office Assistants assist with guest services, facility operations, event support, equipment check-out, and building information. They also complete administrative projects and provide operational support to the Student Activities staff to ensure the smooth day-to-day functioning of the Student Center and its programs, events, and services.

Essential Duties and Responsibilities

• Provide administrative support by answering phones, greeting visitors, answering routine questions to determine needed resources, make referrals, and provide information on policies, office services, and programs.  
• Process reservations and monitor conference room usage in Student Center.
• Monitor and respond to posting violations involving student organizations.
• Provide set up for conference room space including furniture and technology assistance. 
• Assist in the development and implementation of resources, programs, and projects for Student Activities. 
• Assist in the compilation, design, and delivery of resource materials that support Student Activities to include media wall slides, table tents, and social media promotion.
• Assist staff with coordinating programs that will foster an increased sense of community among stakeholders who use the Student Center. 
• Restock sanitary products in bathrooms regularly.
• Assist with the Student Activities weekly newsletter and social media posts.
• Other duties as assigned.

Required Qualifications

• Commitment to the mission of the Office of Student Affairs
• Excellent customer service skills and professional work habits
• Demonstrated ability to communicate and partner with a diverse group of stakeholders
• Ability to work independently and take initiative
• Excellent oral and written communication skills
• Prior experience planning and organizing meetings, events and programs
• Dependable and responsible
• Organized and able to multi-task
• Ability to act as a team member

Physical Functions 

While performing the responsibilities of the Student Center Assistant, the employee is required to sit for varying lengths of time; bend, squat, reach, lift, push, and pull up to 50  pounds to 70% of the time; regularly stand, walk, and kneel and regularly ascend/descend stairs; physically able to operate the equipment required to perform duties; ability to lift heavy objects, climb ladders, and work at heights; work in an indoor/outdoor environment subject to changing temperatures; Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions; work may involve moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises, perceive sounds at normal speaking levels with or without correction, and receive detailed information through oral communication; express and exchange ideas by means of spoken word.

Salem College is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, age, religion, disability status, sex, sexual orientation, gender identity, veteran status, pregnancy, or any other characteristic protected by law.