What are the responsibilities and job description for the Bilingual Office & Customer Relations Coordinator position at Salas Tree Service?
Salas Tree Service is a growing, family-owned company looking for a dependable and caring professional to become a key part of our office team. We want someone who takes pride in creating an excellent customer experience—every call, every follow-up, every time.
What You’ll Do
Answer phones with genuine warmth and assist customers
Schedule appointments and coordinate with our techs
Enter and follow up on quotes; send invoices and collect payments
Maintain organized customer records and consistent communication
Support customer retention, reviews, referrals, and relationship-building
Help improve office processes and participate in selected networking and community events
What We’re Looking For
Fluent in English and Spanish—Spanish is primarily used internally with our techs and employees
Friendly, professional, confident, and genuinely caring on the phone
Dependable, organized, detail-oriented, and strong at following through
Able to work independently, stay productive, and take initiative
Comfortable building relationships and occasionally appearing in company photos or videos
Growth Opportunity: This position can grow into a trusted office leadership role as the company continues to expand.
Additional details: Reliable transportation is required. Occasional paid Saturday events will be scheduled with advance notice.