Maintenance Planner

At Salas O’Brien we tell our clients that we’re engineered for impact. This passion for making a difference applies just as much to our team as it does to our projects. That’s why we’re committed to living our values every day: inspiring, achieving, and connecting as shared owners of our success with a focus on a sustainable future.

Job Summary

The National Institutes of Health (NIH) tracks approximately 75,000 facility assets across disciplines including Conveyance, Electrical, Mechanical/HVAC, Plumbing. To enhance efficiency and accuracy in tracking and maintaining these assets, NIH has implemented an Integrated Work Management System (IWMS), streamlining the process for submitting and managing trouble and maintenance tickets electronically.

As the prime contractor supporting this system, Salas O’Brien is seeking a Maintenance Planner to join our team onsite at the NIH campus in Bethesda, Maryland. This role will primarily support the Division of Facilities Operations and Maintenance (DFOM), ensuring effective coordination and management of facility maintenance activities within the IWMS framework. You will be working in an office environment.

General Duties

• The Maintenance Planner will support the Division of Facility Operations and Maintenance (DFOM) by assisting call center and work reception staff to ensure the customer requested maintenance tickets are efficiently assigned and prioritize.
• Organize and coordinate maintenance or modification activities by reviewing maintenance tickets and linking them to the corresponding assets within IWMS
• Accurately document, track, and close out work within medical, lab, and large physical plant facilities
• Develop work packages, instructions, and procedures to ensure safe, efficient, and compliant execution of task
• Link maintenance requests to the specific assets responsible for reported issues
• Identify and report duplicate maintenance tickets to DFOM staff
• Assist DFOM staff with filters, reports, and dashboards in IWMS Nuvolo to ensure customer requested maintenance tickets are effectively risk-assessed and assigned appropriately
• Help DFOM staff manage the backlog of low-priority customer requested maintenance tickets by developing and maintaining resolution plans
• Coordinate with cross-functional teams including engineering, manufacturing, and supply chain management to support operational efficiency
• Provide status reports and analyze production data to inform decisions and drive continuous improvement initiatives
  
  

Additional Responsibilities May Include

• Review and test monthly IWMS releases and identify or verify bugs
• Assist with the planning and prioritization of new IWMS releases
• Support the development and phased deployment of IWMS features
• Coordinate with IWMS developers
• Provide recommendations for system enhancements to improve functionality and efficiency
• Deliver training and support for IWMS users on both desktop and mobile platforms
• Manage the ORF IWMS inbox and provide customer service support for user inquires and issues
  
  

Skills

• Strong problem solving and analytical skills
• Effective organizational skills, demonstrated by ability to set priorities, coordinate multiple projects simultaneously, and show attention to detail
• Self-starter, work well within a team environment with minimal direction
• Good team player and leadership skills, focused and motivated, problem-solver
• Demonstrates the ability to effectively collaborate with multiple levels of management, peers, represented workforces, and business stakeholders.
• Inventory control principles and best practices for facilities
• Ability to understand engineering drawings and parts lists with accuracy
• Strong organizational and communication skills
• Proven ability to apply strong analytical, problem-solving, and multitasking skills
  
  

Qualifications

• Associates degree plus 3 years’ experience, or Bachelors from accredited institution in Facility Management, Operations Management, Logistics, Industrial Engineering or related discipline
• Candidates without a degree may qualify with an equivalent combination of education and professional level experience in work control, planning, or logistics
• Proficient with the Microsoft Office suite of applications (e.g., Outlook, Word, Excel, etc.), particularly Excel
• Knowledge of Integrated Work Management Systems (IWMS) or Computerized Maintenance Management Systems (CMMS) (preferred)
• Excellent verbal and written communication skills; ability to communicate at multiple levels, including engineers, project managers, business analysts, and customers
  
  

Work Authorization Requirements

• Must be a US Citizen for Security Clearance requirements
• Ability to pass government background checks and obtain Confidential government Security Clearance
  
  

Location:

Bethesda (MD) 100% onsite

The expected base salary range for this role is $65K-80K USD per year. Actual compensation will be determined based on a number of factors including skills, experience, qualifications, and location.

This role is also eligible for performance-based bonuses and a comprehensive U.S. based benefits package, including:

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and company holidays
• Wellness programs and employee assistance resources
• Professional development support
  
  

For more information, visit our full benefits overview here - salasobrien.com/benefits

About Us

Founded in 1975, Salas O’Brien is an employee-owned engineering and professional services firm focused on achieving impact for our clients, our team, and the world. We know that tomorrow’s requirements are today’s opportunities, and we are here to design lasting solutions for pressing challenges.

We work across a variety of industries providing integrated engineering and consulting services. Our specialized experience includes design for data centers, healthcare, science and technology, high-rise buildings, clean energy, education, and other building types as well as structural and building sciences, infrastructure asset management, advanced robotics, and more.

Equal Opportunity Employment Statement

Salas O’Brien provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state/provincial, or local laws. Salas O’Brien will accommodate the disability-related needs of applicants as required by law.